Just downloaded this after reading a story in RD about the developer. I was intrigued so I wanted to check it out. The camera mode appears to work fine, but when I select the option to scan photos, the app crashes, starts scanning then just closes.

The important first step to understanding your child’s state of being and possible repercussions. This apps’ importance cannot be overemphasized for any parent who has noticed optical artifacts in their child/s photos. For two weeks+ my wife (who initially took action to see if the bothersome reflection in our daughter’s right eye meant something) and I were petrified that our 5 year old daughter may have Retinoblastoma, an aggressive infantile cancer which can prevent its victim from reaching 6 years of age. Using this app, I was able to confirm the photo artifact we saw since she was an infant was in fact Leukocoria, an indicator of various possible conditions within the eye. From there, we met with our GP and his highly experienced consulting physician; they then set up an emergency appointment with an ophthalmologist, who diagnosed Myelinated Retinal Nerve Fiber Layer. We were highly relieved our daughter did not have Rb. MR-NFL is a non-fatal condition which in many cases remains undiagnosed because it does not normally affect the vision of those who have it. Occasionally, however, it extends to the retina, where it may profoundly affect visual capacity. In our daughter’s case, her right eye has 25-30% visual capacity. She has been nearly blind in one eye since birth. We are now using patching, strong prescription glasses for her hyperopia, and visual stimulation to prevent amblyopia; essentially convince her brain she can see now. This has been a deeply sobering journey; if possible I would happily trade my eye with hers. I am profoundly grateful for this app and for my wife’s alert diligence.Thank you so much Drs. Shaw & Hamerly and Baylor University!

I have read some of the negative reviews and it seems that the issues could be resolved for the most part by adjusting the settings for the camera. I work in an ophthalmology office and unfortunately most people only get eye exams for their children when they think their vision maybe impaired and rarely get regular exams to check the health of the eyes. This app doesn’t come close to replacing those exams, but may help encourage parents to take their children in for those very important exams or at least warn them of potential problems. I have used it for several little ones and found it to be accurate but not infallible but when combined with regular exams it is a very helpful tool to monitor eye health.

I tried to contact via app support instead of writing a negative review, but was unable to contact you through that method. I updated to the most recent version, but the “buttons” do not work consistently. As soon as I push “search photos,” everything freezes. I’ve tried closing and restarting the app. I have allowed photo access. I thought y’all should know so it could be addressed. Will change my review once I am actually able to use the app properly. Thank you.