My Orange Egypt

Name: My Orange Egypt
Rating: 4.1 (6374 reviews)
Author: Orange Egypt

Manage your Line & Wallet

Only for iPhone

Free

6.4K Ratings
Ages

4+
Years
Category

Utilities
Developer

Orange Egypt
Language

EN
+ 1 More
Size

283.4
MB

iPhone

Manage your line, transfer money & pay your bills from your Orange Cash wallet My Orange Egypt and Orange Cash: Your Ultimate Orange Companion Both My Orange Egypt and Orange Cash offer a range of essential services, making it easier for you to manage your Orange account and enjoy seamless digital interactions. Key services include: • Account Management: Easily manage your Orange account, check balances, and view usage. • Recharge and Bill Payments: Easily recharge your mobile or data plan, pay utility bills directly from the app. • Orange Cash Integration: Access all Orange Cash services seamlessly within the My Orange app, including money transfers, mobile payments, pay for goods and services, …etc. • Tariff Plans: Manage your rate plan (Orange Premier, FREEmax, Kart El Kebir Bundles, and Alo) • Offers and Promotions: Stay updated on the latest deals, discounts, and exclusive offers. • Customer Support: Get instant assistance and support for any queries or issues. With My Orange Egypt, you now have access to all Orange Cash services in a unified platform, providing a convenient and efficient experience.

Ratings & Reviews

4.1

out of 5

6.4K Ratings

Never see thieves like them
04/24/2020

Maged Mansour
They stole any pounds when you leave them to using it for next charge even if you have monthly internet or monthly call, how many times I call them to return that money and they say no problem on your account but when I complain to the government consumers I got that money back because i’ve the right every time. Also I was with them by having Adsl and also bad service. They don’t have any credibility, I gave it up.👉Guys watch out for what they’re doing.

Developer Response
Thanks for your feedback and we are sorry for your experience. To Solve this issue please contact 110 or chat online with customer care agents through this link: http://tiny.cc/owgs8y
Never see thieves like them
04/24/2020

Maged Mansour

They stole any pounds when you leave them to using it for next charge even if you have monthly internet or monthly call, how many times I call them to return that money and they say no problem on your account but when I complain to the government consumers I got that money back because i’ve the right every time. Also I was with them by having Adsl and also bad service. They don’t have any credibility, I gave it up.👉Guys watch out for what they’re doing.
Developer Response 04/26/2020
Thanks for your feedback and we are sorry for your experience. To Solve this issue please contact 110 or chat online with customer care agents through this link: http://tiny.cc/owgs8y
Doesn’t show the carryover MBs and Call units
09/19/2019

Distoal122
The App is really over the top , but lack some basic features that it’s already present in the other call providers which is to show the carryover data from last month , dialing #136# every time you wanna check your internet consumption and having to make a call to check the call units you have is a long boring process.

Developer Response
Thanks for your feedback, we appreciate to send your suggestions on :myorange.eg@orange.com
Doesn’t show the carryover MBs and Call units
09/19/2019

Distoal122

The App is really over the top , but lack some basic features that it’s already present in the other call providers which is to show the carryover data from last month , dialing #136# every time you wanna check your internet consumption and having to make a call to check the call units you have is a long boring process.
Developer Response 09/22/2019
Thanks for your feedback, we appreciate to send your suggestions on :myorange.eg@orange.com
Updated app
02/10/2020

Kcailteux
Egypt had a problem with their last update in that it kicked me out of the app every time I tried to see my internet package. I notified them of the problem and they issued a new update fixing the problem and making this a very useful and valuable app once again.The latest update brought back this problem. I have a postpaid line and every time I tried to extend my data package, it kicks me out of the app. I depend on this service for my work and this is a problem. Also I ran out of data on my iPad and when I went to an Orange office (because your app doesn’t work) they told me the system was down and will be down more than 24 hours.

Developer Response
Thanks for your feedback and we are sorry for your experience. To Solve this issue please contact 110 or chat online with customer care agents through this link: http://tiny.cc/owgs8y
Updated app
02/10/2020

Kcailteux

Egypt had a problem with their last update in that it kicked me out of the app every time I tried to see my internet package. I notified them of the problem and they issued a new update fixing the problem and making this a very useful and valuable app once again.The latest update brought back this problem. I have a postpaid line and every time I tried to extend my data package, it kicks me out of the app. I depend on this service for my work and this is a problem. Also I ran out of data on my iPad and when I went to an Orange office (because your app doesn’t work) they told me the system was down and will be down more than 24 hours.
Developer Response 02/17/2020
Thanks for your feedback and we are sorry for your experience. To Solve this issue please contact 110 or chat online with customer care agents through this link: http://tiny.cc/owgs8y
App is Buggy & Functions don’t Work
02/13/2021

JKimRX
From the very moment I open the app, there is a risk of crashing. A blank message pop ups. Two options are given- continue or cancel. Makes sense that when I select “continue”, the app crashes. I must select ‘cancel’ and the popup message disappears. Why is this even an issue?? Do devs not open the app themselves? There are many features and functions in the app, but none as essential as data usage. The problem is that If I want to view my data usage/remaining, the app crashes. The app is literally useless if it can’t tell me my usage info. When I renewed my plan, I got an error message. So I tried again. Got an error message once more. Then I realized I had renewed my plan TWICE, without any confirmation other than the initial error message. Now I have double my monthly data usage, and only 1month to use it all.Yes, I can carry over the data, which leads me to second issue— the carry over data doesn’t even display. It only shows my renewed plan.disappointing and frustrating experience all around.

Developer Response
Thanks for your feedback and we are sorry for your experience, kindly send us your phone number and problem details through our official page on Facebook using the following link http://m.me/OrangeEgyptOfficial or through Twitter https://twitter.com/Orange_Egypt
App is Buggy & Functions don’t Work
02/13/2021

JKimRX

From the very moment I open the app, there is a risk of crashing. A blank message pop ups. Two options are given- continue or cancel. Makes sense that when I select “continue”, the app crashes. I must select ‘cancel’ and the popup message disappears. Why is this even an issue?? Do devs not open the app themselves? There are many features and functions in the app, but none as essential as data usage. The problem is that If I want to view my data usage/remaining, the app crashes. The app is literally useless if it can’t tell me my usage info. When I renewed my plan, I got an error message. So I tried again. Got an error message once more. Then I realized I had renewed my plan TWICE, without any confirmation other than the initial error message. Now I have double my monthly data usage, and only 1month to use it all.Yes, I can carry over the data, which leads me to second issue— the carry over data doesn’t even display. It only shows my renewed plan.disappointing and frustrating experience all around.
Developer Response 02/23/2021
Thanks for your feedback and we are sorry for your experience, kindly send us your phone number and problem details through our official page on Facebook using the following link http://m.me/OrangeEgyptOfficial or through Twitter https://twitter.com/Orange_Egypt

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Version 9.7.1

5d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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My Orange Egypt

Manage your Line & Wallet

Ratings & Reviews

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Version 9.7.1

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

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