We had mini split system installed in September 2020, and were able to easily set up the app. It was always slow in response time time (we weren’t as bothered as other about celsius only in app), but since last autumn, we haven’t been able to get it to open, or update. Now some nonsense about a language pack downloading glazes for one second, before crashing. App Store confirms no update available.

If I couls give it a ZERO, I would... each and every update it gets worse! First it was the never ending terms and condition that I have to accept every time I use the app, but then connection between the app and the air conditioning equipment started failing and I had to delete and add again every equipment installed... if that was not enough, another update came and I thought it would repair everything, but guess what, it didn’t! They added now for us to select a server between “European” and “other area” that has to be done every time to access the software. And with this last update, they went for the whole enchilada, now if you want to add the air conditionar again, you need to select the wifi, eventough, you already did... and if you change it, it will not detect the wifi and you are never able to add the equipment again!...Perfec crap...

Overall this app works fine but does look a bit old fashioned. I had some troubles in the beginning connecting but did finally get both zones working. Turns out these WiFi dongles will not connect to a guest network. They need full access to your home network. One minor complaint it seems only one device can be signed in at any given time. Signing in on my iPad signs me out on my iPhone & vice versa. Update: This app crashes so much that it’s almost useless.

I had this app after purchasing an ac unit and before the last update, everything worked amazing! The app was a little slow from time to time but did get the job done. Ever since the newest update, I keep failing connection to the AC. I know for a fact it’s not the internet but everything time I click a button it tells me the service in my area is down and needs to be repaired... after waiting months... still the same message. I’ve given up on this app and just use the remote when in range but wish the app was like it was before. On a side note, my boyfriend is able to use the app on his phone and it works for him but still no luck for me.