Intelligent Home Center 4+

I bought RM pro and should say it works and could meet most of my requirements. I use it to control my projector, e-screen and TV, and could also connect it to my Google Home to activate scenes. But there are something it doesn't support or has bugs:
1. It doesn't support my LED remote because the remote control doesn't use 433mhz or 315mhz frequency. Yes, it only supports these two freqs.
2. Default TV control panel template only have one On/Off button, but my projector and TV have On and Off on separate button.
3. If don't use TV template, the user-defined control only list the button one by one and cannot change button positions. Which means you cannot design customized control panel.
4. (Bug) If you plug off RM power or temporarily disconnect it from network, all your saved scenes saved in the app before will be all empty, but it is saved in the machine. It means Google Home still works but tap scenes in app cannot activate the right scene action.

It does! I haven’t seen many of the other issues that other reviews have complained about. However, you’re not here to read a bunch of bs so let’s get down to it!
Why did I give this 4 stars?

The positives:
•The app recognizes most devices pretty well. I use old 32 inch TVs as monitors and the buttons are in the worst places. I lost the remotes long ago, but with this app you press a couple buttons and it connects it right to it with most buttons pre-programmed. If it doesn’t then you can just get a universal remote and connect it to the tv and program the buttons in using that.
•You can use it to control more than one device at once. Using “scenes” you can group devices together and even delay the time between each function being performed (Not sure why anyone would delay it unless they’re trying to do some sort of dramatic reveal)
•It works with Alexa. If you have an Alexa enabled device you can easily teach it the broadlink skill and have her control your stuff just by using your voice.

The negatives:
•Pairing the actual hub might be a pain sometimes. I have the RM Mini3 and it was listed under “remotes” which some people might not think to look under and scanning the barcode as it suggested did not work for my Mini3. It would’ve saved me a little bit of a headache if they would just list their own products on the front page of where you go to add the device (aka “Frequently used”)

Honestly I would give it 4.5 stars but that wasn’t an option.

I was surprised to see so many negative reviews! The only thing I’ve had this app struggle with is learning RF devices. It often takes quite a few tries and can be kind of frustrating, but that may be more to do with the RM hardware.

They could definitely use some polishing, though. Why no Alexa support except TVs (though you can just treat nearly anything as a TV...though RF things are tough to get working)? Why no IFTTT (unless you have their multi sensor) or Stringify support? That would make this app incredibly powerful. I’d also like to be able to customize some things. For example, when you click a device, you get a quick pop up menu...I want to be able to swap out the channel changer for volume. Etc.

Customer support has been okay. Not great, but they’ve always replied and tried to help, despite the language barrier. Again, fairly confused by some of these other reviews.