Service NSW Business Bureau
Manage business interactions
Free
The Service NSW Business Bureau app makes it easier for businesses to interact with the NSW Government.
You can now log into the Service NSW Business Bureau app to:
• track and save licences for your business, staff and contractors
• receive real-time notifications with our improved inbox experience
• book a call with our team for free, personalised support
• apply for and manage business grants
• redeem vouchers, view payment summaries, share transaction reports, and manage your business locations
more This new version optimises the performance of the app and improves the accessibility of error messages.
4.7.0 2d ago
In this release we’ve made login and voucher redemption more accessible. We’ve also updated the inbox for an improved notifications experience.
4.6.0 Mar 10
In this version we have updated the app with a sharper design to make finding what you are looking for even easier and improve accessibility.
4.5.0 12/08/2025
This new version of the app includes minor bug fixes.
4.4.1 10/06/2025
This new version of the app adds the ability to receive push notifications from the Service NSW Business Bureau.
You can enable push notifications the first time you install the app or from the “Settings” menu within your profile.
4.4.0 09/02/2025
This version of the Service NSW Business Bureau app adds support for managing your business grants.
• Once approved for a grant e.g. the grant for small businesses impacted by severe weather, the grant will be accessible in the Program Management section of the app.
• Features will include viewing financial information e.g. payments and updating bank details.
4.3.0 06/17/2025
This new version includes minor user experience improvements and bug fixes.
4.2.0 04/07/2025
In this new version of the app you are now able to set-up multi-factor authentication, which is located in the security settings. Multi-factor authentication is a security authentication process that requires more than just your password each time you log in. It reduces the risk of unauthorised account access.
4.1.0 03/16/2025
We’re rolling out some improvements to make navigating the app smoother and more intuitive. Here’s what’s changing:
• Easier Access to Your Applications
• A More Polished Look & Feel
• Better Support Options
• Smoother Booking Experience
• Easier Technical Support
4.0.0 02/27/2025
This release includes:
• Minor design changes to align with the new Service NSW Design System creating improved consistency and usability.
• Improvements to error messaging and updated accessibility practices.
• Minor security and technical enhancements.
3.9.0 12/03/2024
This new version includes bug fixes and user experience optimisations.
3.8.0 10/29/2024
This release includes a mix of new functionality and improvements.
• All applications that were recently approved or rejected are now available to view on the homepage of the app
• You can now verify your status as a principal authority for a business and invite delegates to act on behalf of the business.
3.7.0 08/28/2024
In this release we are proud to include a mix of new functionality and improvements.
• All applications that have an “under review” status are now available to view on the homepage of the app
• Updates to the instructional screens “where to find the code” when connecting to the app via a code to make it easier for users to navigate.
3.6.0 08/13/2024
This new version includes bug fixes and user experience optimisations.
3.5.0 06/16/2024
In this release:
- Improvements have been made to the design when first logging into the app. The updated design and content will allow users a better understanding of ways they can use the app for a more targeted experience.
- Enhancements to support accessibility requirements and assistive technologies
3.4.0 05/20/2024
We’ve enhanced and implemented a search function when selecting your business location. This will make it faster for users to select the business location they are redeeming vouchers for.
This release also includes minor UI fixes and improvements.
3.3.1 04/08/2024
• App stability enhancements and bug fixes.
3.3.0 02/28/2024
Updates in this release:
• Businesses applying to participate in the Active and Creative Kids program can now view the status of their application
• App stability and bug fixes
3.2.0 02/05/2024
Updates in this release:
• Businesses participating in the Active and Creative Kids program can now access voucher management and support
• Intuitive UI updates to improve the app experience
• App stability and bug fixes
3.1.0 01/16/2024
You can now use the Service NSW Business Bureau app to:
• book advisors and events from the Business Connect or Aboriginal Business Advisory Initiative programs, which will help your business with tailored, expert guidance
• track and save licences associated to your business, staff, and contractors, etc
• connect with the Business Concierge team for any help
• view relevant notifications
• (for businesses participating in voucher programs) redeem vouchers, view payment summaries, share transaction reports, update your bank account details, and perform other relevant program management functions like managing locations etc.
Security improvements have also been made to help make your experience seamless.
3.0.2 11/17/2023
• App stability enhancements and bug fixes.
3.0.1 11/13/2023
You can now use the Service NSW Business app to:
• book advisors and events from the Business Connect or Aboriginal Business Advisory Initiative programs, which will help your business with tailored, expert guidance
• track and save licences associated to your business, staff, and contractors, etc
• connect with the Business Concierge team for any help
• view relevant notifications
• (for businesses participating in voucher programs) redeem vouchers, view payment summaries, share transaction reports, update your bank account details, and perform other relevant program management functions like managing locations etc.
Security improvements have also been made to help make your experience seamless.
3.0.0 10/30/2023
• App stability enhancements and bug fixes.
2.2.2 10/03/2023
• App stability enhancements and bug fixes.
2.2.1 04/18/2023
• Enhancement for eligible businesses accepting Back to School NSW vouchers. The app will show Transaction ID as a barcode for easy input into POS systems.
• App stability enhancements and bug fixes.
2.1.1 12/13/2022
This new version optimises the performance of the app and improves the accessibility of error messages.
more Version 4.7.0 2d ago
Data Linked to You The following data may be collected and linked to your identity:
Data Not Linked to You The following data may be collected but it is not linked to your identity: