I obsessively played this game for weeks and loved it. Each new restaurant started with easy levels, with only one or two items to cook and then gradually added new recipes, appliances, condiments, etc. The idea was to learn each new element as you progressed. However, a new update installed today and it completely changed a restaurant I was in the middle of advancing. All new appliances, recipes, condiments, etc. and it is beyond confusing. Everything changed and I am more than halfway thru, so everything is super complex to start with and now it’s impossible since everything is different. I only have five lives and I cannot start the entire restaurant over to relearn all the various elements. I am beyond frustrated and am angry they changed it like this without allowing us to start over and actually learn what to do. As is, I have burned thru so many lives and boosters and I can’t advance at all. My current level is so fast-paced and complex, and I just can’t keep up. 100% ruined the game. I am deleting it as the devs clearly just want me to spend money to try and bypass these now impossible levels.In response to the developer’s response - I submitted MULTIPLE tickets in game detailing the issues, only to be told they would “pass along my feedback.” What good is that since I was stuck on levels that were unplayable and unwinnable when you changed the entire restaurant as part of your update? I already deleted and got refunds since you cheated me with a bait and switch. DON’T CHANGE EXISTING RESTAURANTS WHEN YOU UPDATE THE GAME. I will never play another game from this developer.
Hi! We value you playing our game and are sorry that you were disappointed. We would like to discuss the situation in detail to see how we can improve the gaming experience for all our players. Please contact us at support@mytona.com.