I never write negative reviews. I always reach out to the developer- but after reporting multiple frozen levels I was told the game was fixed. They provided a few extra booster to appease me. When getting to the higher levels, the ONLY way you’re able to pass is to continually spend money on diamonds or boosters, your not able to use your coins to make the purchase, you have to pay real money. I contacted the developer again and explained I noticed the same trait and I recorded the level. It didn’t matter how many people you serve or how fast, your not able to pass the level. I received the response, send us your video and screen shots, we will look into the level. I am not able to send a video through the chat, and I'm not emailing them. I sent consistent screen shots and I noted- I would make a purchase and show them, that is the only way to pass the level, and voila- I passed the level right after the purchase. So I asked for a refund. Then I went to my purchase history and noticed duplicate purchases, 75% of the time. All $7.99, $4.99 and $1.99- almost identical. This is extremely unethical and will be reported to authorities for investigation. Sorry, I tried to resolve the matter with developer, but they thought they could continue their deceptive practices.
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