I’m both a dog sitter and owner and this is such a great service BUT the app is terrible. 1) When I make changes to my sitter profile and click Done, the changes are not saved. 2) I just found out that when you select “Depends” for “Friendly with Dogs?“, it doesn’t show up on your dog profile at all for pet sitters! So frustrating as this is such important information! 3) There is no way to update your profile name and there is no way to set more than 1 dog owner. So only 1 dog owner’s name is shown. When the other owner is talking to pet sitters, they have no idea who is talking to them and you have go keep signing your name. Moreover, when I created my pet sitter profile (my husband created our dog owner profile) the app took my husband’s name automatically for the pet sitter profile and didn’t let me enter my own! 4) The icon on the top left that you click to switch between “Past/Archived” and “Pending/Upcoming” doesn’t make any sense! I have never seen that in any other app. I’m an experienced app user and I worked for an app for 5 years and it took me a while to figure out how to find messages with our past dog sitter. Even after I learned that you have to click on that icon to switch to “Past/Archived” messages I still forget how to do it because it is just not intuitive. You should just have one inbox and let people Archive what they want.

I suggest there be a different line on your calendar when you’ve restricted some but not all of your services. Somehow, the entire month was marked as unavailable for house sitting, leading to me earning less than $1k, and I live off of this full time. I’m not sure why it bugged, but if I had a mark on the calendar I would’ve figured it out sooner why I wasn’t getting booking requests. Also for new sitters; Rover will take 24% of your earnings, and charge your clients 11%, meaning they get 30% of all money exchanged. Despite this there is a side gig economy for this, so people will do house sitting for ~$20 / day because it’s just a small part of it. I wish there was an option to mark yourself as a career sitter and not just a gig worker. It is hard for people to understand why the price has so much difference until they’ve messaged plenty of sitters to find out whose actually available during the day. I am thankful for Rover, without it I wouldn’t earn a living as it’s hard to get references when you travel & it provides a nice way for clients to see all your reviews. I just wish they only took 15% or something. I’m sure they could run just fine on that, it’s just hard when anyone can just list themselves for $30 and people are less likely to message you when you’re charging twice that but have twice the time and triple the experience

My friend told me about this app and I decided to give it a try as a side job. I was a little skeptical when I had to pay for a background check. However after being a pet sitter for over a year and starting my little enterprise, this has really turned out to be a worthwhile investment. I love how I can modify my rates, create a profile with my own pictures, and write my own bio. Plus, everyone I have sat for have been extremely friendly and grateful that their fur babies were taken care of. If you love pets and don’t mind waking up early when the dog wants a walk, this is for you! And if you are a pet owner looking for a trustworthy app, this is the app for you! Plus the app is constantly updated to be even more detailed and convenient, such as video calls in place of meet and greets during the pandemic, and modifying a booking after it’s been confirmed.My only issue was that one time a false account contacted me about sitting their puppy. The person with the same name contacted me twice with different dog pictures on both profiles. Thankfully I did not meet up with this person and reported it. But I wish Rover would require a picture of the owner, or at least a picture of their pet, because now when I receive requests with photoshopped photos, or requests without photos, I sometimes feel skeptical about sitters’ safety.