54th Street 4+

We love the food and drinks at 54st. However we would like for the servers to listen to things we want for a change. It can’t be that hard. We always eat a salad before the entree and we do ask the server to hold the entree until we finish our salad but every time our order comes out right after we get our salad. My husband sent his food back to the kitchen today until he ate his salad. There needs to be better communication between the servers and the kitchen. We will be back but this could be a problem. Thanks for listening!!

I tried to place order in app and wanted it for later in time. App would not let me choose it. Cancelled order immediately once I saw that it did not take the time slot. Order did not cancel. Called the restaurant and manager informed me that cancelling in app does not work and that I had to call restaurant to cancel. The order had been cooked but I was not able to get there to get for hour and half. Manager said that they could give a gift card for 60% of order. I would have it when I came to get a new order. Well the gift card was not there. The second order I placed was a disappointment. Steak had no flavor no seasonings and was slightly tough. I waited almost a year for the new opening and have decided that the $58 dollars that I basically paid for one steak was a joke. I will not be back.

Normally we like the service from 54 street but tonight they messed up. Three different servers had to come out a couple minutes apart to confirm my name and order—obviously they lost it. All we wanted tonight was the summer blend salad and waffle fries/dip. Almost 15 minutes after the time the app gave me as a “ready by” time they brought out my simple order. Anxious to get home I made the mistake of not checking their accuracy but for such a simple order it didn’t seem necessary. Unfortunately when my wife opened her salad there was no dressing. If you have had the summer blend salad then you know the dressing is a rather important part. Not like you just throw on some ranch instead. So no dinner for us since it as already after 8:30pm. For now on I guess I will have the server wait with me next to the car while I check each and every thing which I thought was their job.