I kept this app, tried it out, and after months of having it and not using it as often, I decided I no longer wanted it. Couldn’t find on my end how to cancel it without contacting customer support, unfortunately I had to in the end. On APRIL 6th, 2026 Ashley, a customer support representative responded and assisted in cancelling my subscription. Just the other day, June 20th, 2026, as I’m checking bank statements I see another charge from this company- I email them again requesting a refund because I was charged TWICE since April, I requested a refund because they confirmed I was cancelled but yet I was charged & money taken from me without my permission. James this time responded said I was cancelled & unfortunately due to “policy” no refund would be issued. So because of their EMPLOYEES mess up, confirming something that was incorrect, I’m out money and they won’t even consider a refund for their mistake. Yea never use this app, I was lured in from their Instagram adds to try it out. Not even worth it. They have terrible customer service because I have yet to receive any further explanation or reasoning as to why I don’t get a refund. Terrible solution for an issue that wasn’t my fault. Don’t get this app unless you want to deal with terrible people who can’t do their job.
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