In 911 OPERATOR, you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a police, fire department or paramedics’ intervention is a necessity. Keep in mind, that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable terrorist, or just a prankster. Can you handle all of this?


Check out thousands of cities from all around the world. The Free Play mode lets you choose a city to play on - the game will download its map, along with real streets, addresses and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks.


A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits and technical tools) and consist of team members with different abilities.


Main features:

- Over 50 recorded dialogues inspired by real calls: serious and dramatic, but sometimes also funny or annoying.
- Real First Aid instructions.
- Opportunity to play on any city in the world!
- 6 selected cities in Career mode, featuring unique calls and events.
- More than 140 types of reports to encounter.
- 12 types of emergency vehicles (including helicopters, police cars and motorcycles).

(!) The game requires Internet connection to download free maps. The offline game is available after downloading the maps.
(!) The game does check the user's location once to propose a city for download. User's location is anonymous and not stored.

All map data © OpenStreetMap authors

* The term “city” is used within the meaning of OpenStreetMap service and relates to urban areas described as “city” or “town” therein.

What’s New

Version 3.06.05

New expansion is now available!

Ratings and Reviews

4.6 out of 5
1.9K Ratings

1.9K Ratings

Pr0thean ,

911 Operator

This is a very realistic and strangely entertaining game! The game does a good job at making you actually feel like you’re helping people’s lives and making a difference in your city. The gameplay can sometimes become repetitive, but the dialogue-choice based 911 calls add some much-needed variety and engagement to the game. I think the shop UI needs to be improved, because when I purchase items or units, there is no visual indicator of the purchase being made other than the amount of total money decreasing on the bottom. I would definitely want an ad-supported version of the full game, however, for those of us who don’t want to spend money on mobile games. Just let us have the full game with ads, and charge the same price to remove them!

Overall 9.5/10 Great game!

Covet fashion supporter ,


I love this game it’s so perfect very detailed and spectacular! I wish I could get the one that costs money but my mom doesn’t like to spend money on apps so I can’t get the even more perfect version. So I was hoping you guys (the creators) read this and hear me out. I love the game but I wish you had created more adventures in the lite version. I’m great full than there aren’t any ads. I have never played a game I lived that never had ads. I just want you guys to add some more things that were in the better version I would go on every gaming website suggesting this app to many people. I’m so glad this game came out in phones because i don’t have steam to get it on a computer so I was dying for it to come out on phones. So ya I love it.

Great job creating this game!
From VivLovesGaming

Badge406 ,

Worth trying and buying

By no means is any game perfect, but this one is close to it in a simple way - it makes the gamer feel engulfed in the game so that he/she feels like the operator at times. You can customize the map to your location (never did it myself) respond to silly calls, serious calls, give advice, and best send out the right units for the job and place them in the right general areas for quicker responses. This game is one of my favorites, I’ve been playing it Atleast once or twice daily since I learned about it, and the more I learn about how good the company is, the more I want to follow their future games. Happy gaming.


Games Operators sp. z o.o.
254.6 MB

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.


English, French, German, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish

Age Rating
Infrequent/Mild Medical/Treatment Information
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Realistic Violence
In-App Purchases
  1. Base Game Content $4.99
  2. Special Resources $2.99
  3. First Response $0.99


  • Game Center

    Challenge friends and check leaderboards and achievements.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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