Manage emergency services in any city in the world! Take calls and dispatch rescue forces. Handle difficult situations, now depending on the weather, and traffic. Help the citizens through cataclysms and natural disasters, becoming a better emergency number operator every day!

112 Operator allows you to manage emergency services in any city in the world! Dispatch units, take calls and face situations caused by weather, traffic or changing seasons. Help the city survive escalating events like riots, organized crime, terrorist attacks, cataclysms, natural disasters and many more!

Danger has escalated
Help on a scale bigger than ever before. The sequel of the award-winning 911 Operator lets you act on many, completely different levels - from taking care of a single neighborhood to coordinating several operators’ work in the world’s biggest metropolises. Choose from over 100 000 areas, such as districts, municipalities, and tens of thousands of real cities from all over the world.

To all units: a storm is coming…
Face the dynamic weather, based on authentic, historical data. Watch the incidents change as day or night comes, traffic increases and seasons pass. Watch out for extreme conditions that may lead to cataclysms and natural disasters. Try to tame big wildfires spreading across the map. Weather isn’t your only problem though - be careful when dealing with terrorist attacks and gang wars.

112, what’s your emergency?
Take calls from people in various situations, needing emergency services’ help. You never know who’s on the other side of the line - you might hear a frightening murder story, maybe you’ll have to instruct someone on performing CPR, or keep your nerves while encountering an annoying prankster.

It’s my job, ma’am...
Choose one of the European cities in completely new Career mode and find out if you’ll manage to climb up to the very top of an operator’s career ladder. Follow the commands of your supervisors and see your actions affecting people you’re in charge of or those who need your help. Sometimes your mistakes will only be followed by a reprimanding e-mail, sometimes they’ll influence your own life. You can also play special scenarios in any city in the world, or make your own rules in the Free Game mode.

We need backup!
Command the best specialists, using technologically advanced equipment and vehicles. Decide what to use - a SWAT team, Search and Rescue helicopter, or maybe riot gear? When your units arrive at the scene, command them in the tactical view that gives you the full image of the situation.

-25 times bigger, expandable maps of REAL CITIES
-entirely new set of emergency calls and large events
-completely redesigned campaign mode, with objectives system, emails, and a story
-day&night, weather, seasons and traffic now influences the duty and the incidents happening
-new fire mechanic, that can consume entire areas and require dozens of units
-region specification - gameplay will vary depending on a country legislation and district characteristics (slums / business / residential /industrial / forest etc)
-new OnSite situation visualization that shows the action precisely and intuitively
-new team members - doctors, sergeants, dogs, robots, and others!
-additional dispatchers, that you can assign to districts for help!
-redesigned equipment, now packed up in entire gears

What’s New

Version 1.1.2

Hey Operators,

We are working to optimize the game's performance when playing in bigger areas. We have made some progress and we will continue to work on improvements. We added a pop-up to let you know when you are trying to load too large an area for your device.

We'll continue to optimize game performance. Thank you for all the feedback! :)

Ratings and Reviews

Real~Psychic ,


This was my first review of the game when it first came out. First off I am a paramedic and know the real life ins and outs of what 911 dispatchers fave on a daily basis and this game is 100% authentic! The 911 calls are real life situations. You will NOT get bored playing this game at all. It’s truly exciting and thrilling to be able to control so many aspects from the police, fire, and EMS calls. You can micromanage your units all the way down to what each responder carries with them. There are so many units you can pick from. This game never gets old and you will be immersed for HOURS and HOURS and even DAYS and you never know what emergencies will pop up or what 911 calls you will have to answer and respond to. If you love anything to do with first responders, fire company, EMS, police , 911 you will absolutely LOVE this game! You will NOT be disappointed! If I had to point out just ONE thing it would be to allow the screen to rotate on the iPad but other than that there are absolutely no flaws and no complaints.
After many days of playing I am completely DISAPPOINTED NOW!!! The game continues to CRASH after playing a simulated “day” or at the end of every completed run! I am now unable to add new districts to the map because even that crashes the game. I have sent NUMEROUS “bug reports” and nothing has changed. While I was quick to give a 5 STAR RATING I am so disgusted I wouldn’t even give it a one star at this point. After attempting many things to resolve some of the game errors IE. Delete and reinstall, offload and then reload the app, creating and playing a brand new territory, etc. nothing has helped. At this point the game is completely and totally WORTHLESS! It’s simply not even playable at this point and I am NOT ALONE looking through other reviews people are having the same exact problems with the game crashing. Please fix the crashing and then I will consider going back to my ORIGINAL 5 star review. As it stands right now unless you fix quickly fix the issue I am recommending to EVERYBODY DO NOT PURCHASE THIS GAME until it is fixed!

Developer Response ,


Thank you for your reports. We read all of them. We working to solve this problem. You are right you are not alone. We have other reports of the same problem. We are working hard to solve it.
The free game allows you to extend your gameplay area to an enormous area. Some weaker devices can have issues with it.

Stop downloading ,

Still a good game got another problem though

First off thank you developers for helping me with the emails and with the glitched personal I got another problem just wanted to report it. The game crashes more not sure if that’s cause of my device though. That’s all I have to say hope this helps and continue to stay safe and have a good day. 😷🙂

Developer Response ,

Really nice review, very specific and useful, for both users and developers :)
You can update the game the point 3 is fixed.
Deleting emails - press and hold the email, wait till the bin icon shows on the right side of the email, then move a finger over that icon.

The point 1 is more complex and we are currently working on it.

you too, stay safe and have a good day :)

xero328 ,


I wrote a long second review after they fixed my issues. And it’s now a great game. I still prefer 911 but this game can grow on me easily. Lightbulb bro. Worth the money for the story.

Developer Response ,

We updated the game and fixed dragging. The fact that it slipt to realece version is unfortunate, and we sorry for that. And as with game crashing issue, we are awere know and working on it. Keep in mind this game allows you to expand the gameplay area to an enormous size. So even if you meet the minimum requires the game might crushes if you expending the gameplay area to the maximum. We keep optimizing the game. For now, I suggest playing in smaller areas.

Your email was not ignored. We have read it. We make a conclusion about what needs to be fixed. And I personally responded to your email. We also see your reports and other messages, all with similar things. But since I answered your email I decided to stick with only one communication channel.

Please, check your email, and If you have other suggestions just answer my email.


Games Operators sp. z o.o.
581.7 MB

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, French, German, Korean, Polish, Russian, Simplified Chinese, Spanish

Age Rating
Infrequent/Mild Medical/Treatment Information
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Infrequent/Mild Mature/Suggestive Themes
Infrequent/Mild Profanity or Crude Humor
Infrequent/Mild Horror/Fear Themes


  • Game Center

    Challenge friends and check leaderboards and achievements.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like