The app has the potential to be good, but it falls behind by simply being a proxy for the A&W website, visibly loading URLs instead of handling links natively in the app. I think the company would also benefit from a points rewards system like other fast food companies have implemented. These have me coming back for repeated purchases, and A&W should try a complete rehaul of their iphone app to push into the future.

Apparently where I live the A&W doesn’t take online orders. I am ok with that. It would be more convenient if they did but it’s not the end of the world. The problem with this app is that it only lets you see the menu if you click on Start an Online Order. Since my store doesn’t take online orders the app says that there are no stores near me. I just want to look at the menu from home and decide what I want before going across town and picking up some food. Fix the app to show the menu with the only options as calling in or going over to the restaurant.

Tried to order a single hamburger & RB float. Couldn’t get the price of just the burger to reflect the amount shown on the app. No matter what we tried it was (2x) for a single patty burger (quantity of 1)Have to drive to (or call) the restaurant to order if you don’t want a combo. Bummer

I believe, correct me if I’m wrong, the purpose of an app is to do mobile phone orders and to receive incentives from the company to purchase more of their product. I don’t see any incentive to use this app possibly to facilitate a pick up order and that’s it there’s no incentives there’s no freebies there’s no special days birthdays, I might have to just delete this app and wait for the order in person. No buy in observed here