Using the Achieva Credit Union Mobile banking app, our members can view account balances, transaction history, transfer money, pay bills, and easily locate our nearest branches and ATMs. Plus much more!
• View balances and transaction history of checking, savings, and credit card accounts
• View balances and transaction history of mortgage, auto loans, and other lines of credit
• Manage notifications of account activities
• Transfer money between your Achieva Credit Union accounts
• Securely send and receive money to and from accounts out of Achieva Credit Union
• Mobile bill pay allows you to schedule, edit, cancel payments, and set-up e-bills
• Mobile check deposit using your phone’s camera
• Contact us easily for help or question about your account
• Find the nearest branch or ATMs
I personally love banking with Achieva. Every time I call in for some kind of help, I am treated with excellent care and customer service. However, the app underperforms and can be frustrating to use. Now I will admit, the app is a lot better than it used to be with the newer updates. That being said the app still has many bugs and crashes frequently. I tried adding a memo to a transfer today and it would not save and when I tried restarting the app it crashed. This happens quite frequently.
I cannot download Bank feeds or statements into my bookkeeping program.
Friend4v
I can no longer reconcile my bank account with my bookkeeping program. I also cannot download statements because I do not own a computer or laptop. If this app does not get fixed I will have no choice but to leave and go to a bank that allows this for my bookkeeping. I have both a business and a personal account and I am not about to put every transaction in by hand. I do not have that kind of time. When I opened my account I received nothing for well over a month. No debit card no account information whatsoever. Opening the account was a total inconvenience. Once I did get it open I did enjoy the bank because I can snap pictures of my business checks into the account. I also love that there are no fees. But if these issues don’t get fixed I will have no choice to either leave the bank or by computer. If I buy a computer I will then have to use different software. Very inconvenient. The security question is also a real nuisance and I don’t even understand why you’re supposed to save advice because it always ask the security question no matter what which is the way it was designed.
ACU needs to catch up on their tech
Kat_trina27
ACU is a great credit union, but the app capabilities are sub par compared with other financial institutions and credit card companies. It is not compatible with Plaid due to the type of multi-factor authentication used. Many functions are only available on a PC including statements, and support hours are Banking hours which is very inconvenient for those who work Monday-Friday 8am-5pm, particularly those who work for other financial institutions. Not to mention they require you visit a branch for most major functions?!?! I can go online an open a new account for just about any other Bank or credit/loan company. This will not force me to leave ACU but I have opened an account with a major bank and will probably shift MOST of my banking needs to that account due to its OLB/Mobile App, phone support & after business hours support.
Bill pay bug
CU Member99
Using IPad 6th Gen IOS 15.7. When using bill pay after a time the page will say Opps something went wrong. There was an issue loading this page. If you are quick you can pay a bill or 2 before the error at which time I have to leave bill pay and come back. Members services said it must be our browser settings. Also said IOS 15.7 is out of date when in fact IOS 16 has only been released for iPhones. Used Safari and indeed I had to turn off prevent site cross tracking. Bill pay then worked fine in safari but continues to give the above error in the app even after removing and reinstalling. Will use Safari for now but the app was somewhat easier to navigate.
Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.
Version 4021.2.0
The developer, Achieva Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Achieva Credit Union
Size
135.1 MB
Category
Finance
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
