Acty is a professional software platform which combines remote video assistance with Augmented Reality (AR) technology to provide quick and immediate video support, help companies identify and resolve problems, assist installation of machines and systems, support troubleshoot process, all from their HQ or home office effectively and quickly.

The application is optimized to be installed on iPhones and iPads, to enable collaboration between technicians in the field and experts in the office. It allows you to receive support at any time through a video session to see the problem and provide precise instructions through the annotations in Augmented Reality.

Key features:

• Taking photos and recording videos
• Freeze annotations (snap a photo and draw on the image)
• Augmented Reality annotations
• Meeting
• Company chat – public and private
• Screen sharing (documents, web pages, etc.)
• Automatic text and voice translation
• QR Code and Barcode scanning
• Digital zoom

What’s New

Version 5.1.0

- Added a message to display when the assistance is reconnecting.
- Improved session code sharing functionality.
- Fixed some bugs.

Ratings and Reviews

5.0 out of 5
1 Rating

1 Rating

App Privacy

The developer, Icona, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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