iPhone Screenshots

Description

See a doctor wherever you need one, no matter the time of day. Get lab results in your pocket, renew prescriptions from the comfort of your couch, pay your bill conveniently and have your medical records at hand. You can even book an appointment while watching the big game. With AdventHealth’s easy-to-use app, getting care on your terms is simpler than ever. Get the cure for the common app.

What’s New

Version 2.1.1

More performance updates.
Fixes an issue where some users could not join a Video Visit

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This is a major update that brings more improvements than we can list. All together, they make getting care easier than ever!

Enhanced Navigation
New menus based on what's most important to our patients.

Faster Care Team Access
Interact with your care team - right from the home screen.

Expanded Card Experience
What you need to do and need to know... front and center when you login.

Easy and Safe Identity Verification
Your health data is now protected by photo ID and facial recognition.

Ratings and Reviews

4.6 out of 5
5.7K Ratings

5.7K Ratings

Sagiglio ,

Best Patient Portal Hands Down!!

This patient portal is the most amazing one out there. You are able to navigate quickly and easily. When you log in you are give your custom portal that is linked to your physician. You don’t have to rummage around to find your physician and then try to figure out how to do what you need to do. I love this app!! I feel so close to every aspect of my care as well as to my physician. When I send a message with a question or request, it is answered by my physician, not an automated service. I have even had my physician answer a question on the weekend!! Wow!! I only asked the question to be answered on Monday and to my surprise I had the answer within an hour. This app takes my care to a whole new level. I am so blessed to be a part of this through Advent Health.

Developer Response ,

Thank you so much for letting us know, Sagiglio! We're happy to hear the app has been helpful and easy to use. - Emma

PedalerJim ,

AdventHealth app

As much as I’d like to give this app a good review, I just can’t! It’s far from user friendly, I have trouble getting in to the parts I need to use, I can’t seem to find a way to get messages to Drs. other than Dr. Guthrie, and I usually have trouble even getting to him! My wife and I share an email address, and that fact seems to really throw your app for a loop! It can’t seem to wrap it’s brain around the idea that two people would want to share an address-share street addresses, why not share email addresses?

When I asked for help at a doctors’ office, I was told to call the tech line, so I did. They told me I needed to ask my question at the doctors’ front office, which I tried to do, and was told to call the tech line! Come on, people, get it figured out! If you want us to use your app, you’ll need to make it usable!

BTW, I recently needed a surgery which had to be done at ORMC, and I needed to set up and use their app. It was so smooth, and so easy to use, it was actually usable! What a concept!

Developer Response ,

We’re very sorry to hear about the trouble you’ve had using the app, PedalerJim. We’d like to have our team look into the issues you mentioned. Would you please send us an email at techsupport@adventhealth.com with some more information? Thanks, Emma

Shawnee66216 ,

What happened to the messaging capability

Had the HelloWell and old Adventist app. I was able to message the physicians nurse in both those apps. This new app doesn’t appear to have that capability. Is that problem a bug or intentional. If intentional, you’ve destroyed the biggest reason I signed up for the portal. Also I noticed all the data from my 2019 wellness visit is not showing up in the lab section. Another bug?

Developer Response ,

Hi Shawnee66216. We want to make sure we have our team look into both of your concerns so they can better assist as soon as possible. If you would, please send us an email detailing the issues you're experiencing to techsupport@adventhealth.com. Thanks, Emma.

Information

Seller
Adventist Health System Sunbelt Healthcare Corp
Size
117.2 MB
Category
Medical
Compatibility

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
17+
Frequent/Intense Medical/Treatment Information
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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