iPhone Screenshots

Description

See a doctor wherever you need one, no matter the time of day. Get lab results in your pocket, renew prescriptions from the comfort of your couch, pay your bill conveniently and have your medical records at hand. You can even book an appointment while watching the big game. With AdventHealth’s easy-to-use app, getting care on your terms is simpler than ever. Get the cure for the common app.

What’s New

Version 1.3.1

To ensure secure access, we have updated our approach in patient identity verification. This will allow our users to more simply access their account information.
- We no longer require you to enter your social security number.

Ratings and Reviews

4.6 out of 5
3.5K Ratings

3.5K Ratings

PedalerJim ,

AdventHealth app

As much as I’d like to give this app a good review, I just can’t! It’s far from user friendly, I have trouble getting in to the parts I need to use, I can’t seem to find a way to get messages to Drs. other than Dr. Guthrie, and I usually have trouble even getting to him! My wife and I share an email address, and that fact seems to really throw your app for a loop! It can’t seem to wrap it’s brain around the idea that two people would want to share an address-share street addresses, why not share email addresses?

When I asked for help at a doctors’ office, I was told to call the tech line, so I did. They told me I needed to ask my question at the doctors’ front office, which I tried to do, and was told to call the tech line! Come on, people, get it figured out! If you want us to use your app, you’ll need to make it usable!

BTW, I recently needed a surgery which had to be done at ORMC, and I needed to set up and use their app. It was so smooth, and so easy to use, it was actually usable! What a concept!

Developer Response ,

We’re very sorry to hear about the trouble you’ve had using the app, PedalerJim. We’d like to have our team look into the issues you mentioned. Would you please send us an email at techsupport@adventhealth.com with some more information? Thanks, Emma

Sagiglio ,

Best Patient Portal Hands Down!!

This patient portal is the most amazing one out there. You are able to navigate quickly and easily. When you log in you are give your custom portal that is linked to your physician. You don’t have to rummage around to find your physician and then try to figure out how to do what you need to do. I love this app!! I feel so close to every aspect of my care as well as to my physician. When I send a message with a question or request, it is answered by my physician, not an automated service. I have even had my physician answer a question on the weekend!! Wow!! I only asked the question to be answered on Monday and to my surprise I had the answer within an hour. This app takes my care to a whole new level. I am so blessed to be a part of this through Advent Health.

Developer Response ,

Thank you so much for letting us know, Sagiglio! We're happy to hear the app has been helpful and easy to use. - Emma

Nrdog ,

Great if it would work

This app has potential but it’s got some issues. For starters, my primary care dr is not listed in my care team. I just saw her in September so it can’t be because I haven’t seen her in a while. Since she’s not listed I should be able to add her so that I could make appointments with her.

Second I was just in for a visit with an RN and I can’t access my summary. It just spins constantly and quitting and reopening does not fix the issue.

The lab section is much improved from the old app and things look easy to read and to get around. If the first two items were addressed then this would get additional stars. Based on responses it does seem like the developers care about their product and would interact with those who use it which is always a big plus.

Developer Response ,

It's so important for us to hear from our users, and we really appreciate you taking the time to let us know about the issues you're seeing, Nrdog. We want to make sure our team takes a closer look at this. When you have a moment, please send us an email at techsupport@adventhealth.com detailing the problems you're experiencing so our team can work with you to resolve your concerns. Thank you, Emma.

Information

Seller
Adventist Health System Sunbelt Healthcare Corp
Size
87.9 MB
Category
Medical
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE (1st generation), iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE (2nd generation), iPad Air, iPad Air Wi‑Fi + Cellular, iPad mini 2, iPad mini 2 Wi‑Fi + Cellular, iPad Air 2, iPad Air 2 Wi‑Fi + Cellular, iPad mini 3, iPad mini 3 Wi‑Fi + Cellular, iPad mini 4, iPad mini 4 Wi‑Fi + Cellular, iPad Pro (12.9‑inch), iPad Pro (12.9‑inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7‑inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5‑inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi‑Fi + Cellular (6th generation), iPad Pro (11‑inch), iPad Pro (11‑inch) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (3rd generation), iPad Pro (12.9‑inch) (3rd generation) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi‑Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi‑Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi‑Fi + Cellular, iPad Pro (11‑inch) (2nd generation), iPad Pro (11‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (4th generation), iPad Pro (12.9‑inch) (4th generation) Wi‑Fi + Cellular, and iPod touch.

Languages

English

Age Rating
17+
Frequent/Intense Medical/Treatment Information
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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