Your favorite destinations are now at your fingertips! The AirAsia Mobile App makes it easier for you to book not just flights but hotels, packages, activities, daily deals, duty-free products, and many more. Earn BIG Points with your bookings and pay with BIG Points to enjoy more savings. View our lowest fares, manage your booking and pre-book baggage, meals, seats, and travel insurance. You can also check-in while on the go!
After you’ve booked a flight, you will receive a mobile barcode when you check in via the app. Just scan the barcode at the airport kiosk to print your boarding pass. You can also opt to get an e-boarding pass which allows you to go straight to the gate if you have no bags to check in.
What else is on the AirAsia app?
This app will be your one stop shop for all travel and lifestyle deals.
Hotels - The app gives you access to deals at more than 500,000 hotels and service apartments globally at up to 50% off. You can also explore affordable holiday packages (flight + hotel) with amazing daily deals. AirAsia members will also enjoy exclusive package offerings and special members-only sales.
Activities - With access to unique experiences across 15,000 activities deals in over 80 destinations in Asia, Australia, and New Zealand such as F&B, spas, tours, attraction tickets, all at exclusive / discounted prices, the AirAsia app makes it easier for guests to plan their perfect itinerary and get more out of their budget.
Daily Deals - Explore amazing daily deals in Malaysia where you get the best offers for just about anything to see, eat, and do - F&B, beauty, massage, services, fitness, and more.
This is applicable in Malaysia only.
OURSHOP - Your go-to platform to shop the world! Shop a wide variety of products online before you fly. Travellers can opt to collect their purchases at the airport or on board for convenience. Guaranteed 100% authenticity.
BIG Member Privileges
Members-only discounts - As a BIG member, you will receive members-only discounts when you log in to your account to book your flights. You get to enjoy 24-hour priority access to AirAsia BIG Sale (Free Seats) and participate in Final Call and Final Call X Sales where you can save up to 90% on AirAsia and AirAsia X flights every month.
Earn and pay with BIG Points - BIG Points are as good as cash where it can be used as a borderless digital currency on the AirAsia app. BIG Members get to earn BIG Points with every transaction for flights, activities, and daily deals; and pay for their bookings with BIG Points, fully or partially, giving them even more savings on top of low fares and great deals. There are a variety of ways where you can earn even more BIG Points from our partners. Find out more on airasiabig.com
BigClick - Save your cards with BigClick for a quicker and more seamless payment process when you book with AirAsia. Be rewarded with 100 BIG Points when you save your first card.
BigPay - Pay with BigPay card and enjoy zero processing fee for AirAsia bookings, discounts on baggage and meals, best currency exchange rate for your travels. Plus, earn BIG Points on every transaction and more.
BigPay is available for Malaysian citizens or Malaysian permanent residents only.
AirAsia Cards - Pay with AirAsia credit or debit cards and earn up to 7X BIG Points for AirAsia bookings.
AirAsia cards are available in Malaysia, Indonesia and the Philippines only.
Download the app and sign up as a BIG Member today!
Shortcut to chat with AVA is easily accessible from the app menu so you can get all the support you need. You can also reach AVA from Messages screen.
When you have an upcoming flight with us, you can have a quick view on the app home screen. Your return flight would also be displayed for you after your first segment has flown.
What better way to close 2019 and welcome 2020 than have a whole bunch of fixes so you’d have less issues while using our app!
We’d like to wish all our beloved guests a happy new year and happy holidays! We hope you will continue flying with us in 2020!
Ratings and ReviewsSee All
Great Team, Great App
I worked in Malaysia for three years before and I always used Air Asia. So easy to book flights; and the ground and flight crews were consistently polite, efficient and just awesome.
After my 1-month holiday, I would already miss Malaysian food and so I would order online for my return flight. This was the only time I would actually enjoy airplane food.
Thank you, AirAsia.
Zero Stars with this Airlines! Must read!!!
I booked a flight for my friend on the 12th of June 2018 Flight # Z2 327 from MNL to Tacloban, she was already at the airport & terminal hours before the flight, when suddenly the kiosk of the check-in machine isn’t showing her flight & then she ask it number of times to an attendant who was also wasn’t professionally knowledgeable about the flight time of that said Flight # Z2 327. Very poor accessibility & communication & lack of helpfulness from the crew itself. Because of that it cost her her flight & the supervisor wasn’t helpful to make amends about the confusion not only she was left from the flight but 4 other customers were force to get a new ticket without any amends, all forfeited because of the poor of execution of your company. Never will I be a customer with Airasia again my good sir/ma’am. NEVER AGAIN. P.S All your flights are always delayed.
Their booking system has bugs
I kept trying repeatedly to check a bag for about 30 hours prior to my flight on both the app and the website. You save money when you check your bag in advance. It kept giving me an error (I must have tried 10x over the 30 hours, at different times of day and even on the way to the airport and at the airport). When we got to the counter, the lady working was like, “too bad, now you have to pay full price to check your bag at the counter” despite me showing her a bunch of screenshots of the bag booking errors. No sympathy, no customer service. When things are smooth, he’s, it’s a cheap price, but when there’s an issue, this company has no accountability.
- AirAsia Berhad
- 200.3 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Indonesian, Japanese, Korean, Malay, Simplified Chinese, Thai, Traditional Chinese, Vietnamese
- Age Rating
- © 2014 AirAsia Berhad
Get all of your passes, tickets, cards, and more in one place.
With Family Sharing set up, up to six family members can use this app.