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Description

Bringing you greater productivity where you can not only plan your holiday, but also get discounts on popular brands, first dibs on our daily deals and a lot more on the airasia.com mobile app.

Necessities at your fingertips! The airasia.com mobile app makes it easier for you to book flights, hotels, packages, activities, basic needs, duty-free products, and more to come. Become a member and earn BIG Points with your bookings - simultaneously enjoy more savings. View our lowest fares, manage your booking and pre-book baggage, meals, seats, and travel insurance.

Check in on your mobile! After you’ve booked a flight, you’ll receive a mobile barcode where you check in via the app. Just scan the barcode at the airport kiosk to print your boarding pass or you can also opt to get an e-boarding pass which allows you to go straight to the gate if you have no bags to check in.

*What else is on the airasia.com app?*

Hotels - The app gives you access to deals at more than 500,000 hotels and service apartments globally at up to 50% off. You can also explore affordable holiday packages of SNAP (flight + hotel) with amazing daily deals. AirAsia BIG members will also enjoy exclusive package offerings and special members-only sales.

Activities - With access to unique experiences across 15,000 activities deals in over 80 destinations in Asia, Australia, and New Zealand such as F&B, spas, tours, attraction tickets, all at exclusive / discounted prices, the AirAsia app makes it easier for guests to plan their perfect itinerary and get more out of their budget.

Unlimited Deals - Explore amazing daily deals in Malaysia where you get the best offers for just about anything to see, eat, and do - F&B, beauty, massage, services, fitness, and more to come.

Shop - Your go-to platform to shop the world! Browse a wide variety of products online and enjoy special offers or discounts on duty-free before you travel worldwide, or have them delivered to your home! Travellers can opt to collect their purchases at the airport or on board our airplanes. Guaranteed 100% authenticity.

Health - A healthy future begins now! AirAsia Health offers medical treatments for tourists and locals in Malaysia in several categories. Bringing aesthetics for the beauty enthusiast for treatments on face, body and dental to rejuvenate your appearance! Health screening options that consist of general medical check up, heart and oncology treatments. Planning a family ahead? IVF treatment is attainable in our wellness and fertility category. You’ll be able to get professional consultations that can be arranged - check in with your health with us!

Fresh - Helping groceries reach your home! Bringing you the goodness of AirAsia Fresh - a one-stop grocery store where fresh food, veggies and meat are delivered to your doorstep. Plan your grocery deliveries ahead of time and you’ll never miss an ingredient for your cooking again!

Earn and pay with BIG Points - BIG Points are as good as cash where it can be used as a borderless digital currency on the app. BIG Members get to earn BIG Points with every transaction for flights, activities, and daily deals; and pay for their bookings with BIG Points, fully or partially, giving them even more savings on top of low fares and great deals. There are a variety of ways where you can earn even more BIG Points from our partners. Find out more on airasiabig.com

What’s New

Version 11.9.0

The holiday’s over and it’s time for some spring cleaning! We’ve vacuumed some pesky bugs in Chat, organised, and decorated the app with these new features that make life worth living:

- Hassle-free - find your bookings in the app by entering the booking number
- No more fuss changing the app language - it’ll automatically set according to your phone language

Thanks for using the ASEAN Super App - we’ve more amazing updates coming soon. Till then, stay safe!

Ratings and Reviews

4.5 out of 5
13K Ratings

13K Ratings

Jorge Tag ,

Great Team, Great App

I worked in Malaysia for three years before and I always used Air Asia. So easy to book flights; and the ground and flight crews were consistently polite, efficient and just awesome.

After my 1-month holiday, I would already miss Malaysian food and so I would order online for my return flight. This was the only time I would actually enjoy airplane food.

Thank you, AirAsia.

Zekegrey ,

Zero Stars with this Airlines! Must read!!!

I booked a flight for my friend on the 12th of June 2018 Flight # Z2 327 from MNL to Tacloban, she was already at the airport & terminal hours before the flight, when suddenly the kiosk of the check-in machine isn’t showing her flight & then she ask it number of times to an attendant who was also wasn’t professionally knowledgeable about the flight time of that said Flight # Z2 327. Very poor accessibility & communication & lack of helpfulness from the crew itself. Because of that it cost her her flight & the supervisor wasn’t helpful to make amends about the confusion not only she was left from the flight but 4 other customers were force to get a new ticket without any amends, all forfeited because of the poor of execution of your company. Never will I be a customer with Airasia again my good sir/ma’am. NEVER AGAIN. P.S All your flights are always delayed.

Carrie G. 808 ,

Their booking system has bugs

I kept trying repeatedly to check a bag for about 30 hours prior to my flight on both the app and the website. You save money when you check your bag in advance. It kept giving me an error (I must have tried 10x over the 30 hours, at different times of day and even on the way to the airport and at the airport). When we got to the counter, the lady working was like, “too bad, now you have to pay full price to check your bag at the counter” despite me showing her a bunch of screenshots of the bag booking errors. No sympathy, no customer service. When things are smooth, he’s, it’s a cheap price, but when there’s an issue, this company has no accountability.

App Privacy

The developer, AirAsia Berhad, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Browsing History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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