SmartPlus is Akuvox’s smart cloud-based security and intercom service for buildings. It allows residents to see and talk to visitors, open doors, monitor building entrances and issue virtual keys from their smartphones via Akuvox doorphones installed at property entrance.
Built for modern living, Akuvox SmartPlus delivers an unparalleled building entry experience and simplifies property access management for property managers and owners. If you feel interested in finding out how Akuvox SmartPlus can transform your building, please visit http://www.akuvoxsmartplus.com.
Fixed some bugs.
Ratings and Reviews
Works 80 percent of the time
I had this installed about a year ago. It’s the greatest invention since sliced bread but only when it works. I found that every once in a while, the app would freeze up not letting me see who’s by my door or not letting me open for them while the app is “loading” which by the time it did, the person most likely left or I had to go to the door myself. Hopefully in the future they’ll have this fixed with the proper upgrades.
Worst app. Do not use.
First of all, the app does not notify you if your phone is on vibrate. You have to have your phone on ring 100% of the time if you want to be notified of someone at the door. There’s a function to bypass the app and have the door call your phone, but that doesn’t work. The “monitor” function doesn’t work, it’s just a black square. The deliver temp function doesn’t work. And worst of all, it’s the worst customer service I’ve ever experienced in my life. You tell Fausto about your problems and he just tells you “it’s a very sophisticated piece of equipment, no one else has problems” and does literally nothing. Like an insane version of customer gaslighting. There is absolutely zero reason to use this product, especially since there are so many other products that actually work and have just standards customer service.
Our building management installed this system and it was great at first. Having access to the door even when you’re not home, saves a few trips to the PO for missed packages. But after a few months it occasionally started saying offline, at first at nights. Then it was some days. Then it was possible to still unlock the door if someone rang the bell even if you couldn’t monitor or open whenever you wanted. Now it’s impossible to do anything. It’s offline 100% of the time and even when the app says “door successfully unlocked” the door doesn’t open.
I have tried logging out and back in, deleting and reinstalling the app, clearing the cache but still no change.
Data Not Collected
The developer does not collect any data from this app.
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- AKUVOX (XIAMEN) NETWORKS CO., LTD.
- 24.2 MB
- Requires iOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Bosnian, Czech, Danish, French, Italian, Japanese, Korean, Polish, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- © AKUVOX (XIAMEN) NETWORKS CO., LTD.