Amarr Entrematic Door App 4+

Cool potential, but there is a notification bug

Every time my garage opens, closes, or the light goes on or off, I get literally 10 duplicate push notifications for each function that occurs. It used to only be 8 duplicate push notifications so it has gotten worse. I have an iPhone 7. The functionality of being able to remotely open or close garage is very cool and useful. I just don’t need 40 push notifications everytime someone comes home. Would like 1 for opening, 1 for light on, 1 for closing, 1 for light off. Or 1 for opening combined with light on since those events happen simultaneously. Then 1 for closing, and 1 more later for light off since there is a delay to turn the light off, for a total of 3 push notifications per complete cycle. Once that is corrected I am happy to update my review.

Developer Response ,

Thank you for your review. Great idea! We are always seeking new ways to improve our users' experience. Please look for an update that decreases the number of notifications received per door operation in the next version release. We hope that you'll consider revising your rating once the concerned is addressed.

Loses programmed devices ever

The app version 1.72 is horrible. I need to pair my opener with my iPhone app every time I open it. iPhone 8+ on latest version of iOS. As an it professional in a development company I have no idea how this release made it past QA.

The garage door openers themselves work well. Just bought them and had them professionally installed. Worth the extra money? Not if they use WiFi control of doors as a selling point.

Developer Response ,

Hello Rharris1978,

We apologize for the inconvenience. But we were unable to reproduce this issue from our end using various iphone 8+ models. Please uninstall and reinstall Entrematic via the App Store and ensure you sign back into your account that has the paired garage door.

If the issue persists, please call us directly at 1-844-256-3130 or email us at gtogdo@nortekcontrol.com

Thank you.

Can’t connect.

I have spent over 2 hours going through the algorithm to connect the garage door to my phone. The app doesn’t connect despite multiple attempts. This seems to be a common finding with most reviews. I will buy a secondary device in order to use the garage door remotely.