APCO Employees Credit Union 4+

Apco gave me a chance when it came to my truck loan. 2011 I declared bankrupt ( I lost my job) . I paid my loan off on time. So I opened up 3 accounts. They are honest and fair. They care about the customers. The people are friendly and outgoing they give you all the information to help make choices about accounts. I was taken advantage from orders in the internet companies and they guided me in what to do. I believe this is the best bank to have accounts and they are FDIC.

This update is a confusing mess of unhelpful menu arrangements, clickable items that aren’t obvious, and broken functionality. I’m no longer able to view all of my linked accounts and see balances. Why would an app update break that, since that data should be retained on the credit union side? I can move money to an “unlinked” account, but what caused it to unlink in the first place? And I can’t see the balances of unlinked accounts and there is apparently no way to link them back again.

The transaction list is a hot mess of formatting with nothing lining up and a mess of font sizes. If this disaster of an app is the best that the credit union can do, then I will happily move my money elsewhere. APCO CU should be embarrassed to have released this nonsense.

Really enjoy the app EXCEPT I’m unable to use the bill pay feature on my iPad. Works perfectly on my I phone. I called support on this several weeks ago and really got no support. Error message is that “Cookies are Blocked” but I’ve gone thru all settings and they are not. On the APCO CU Facebook I found another user with the same issue. He had not been able to resolve either. Everything worked fine on the old app. Also works if I use a web browser to log in. Just not as convenient.