Appointment Trader 4+

Fine dining

A time tested endeavor.. looking to have a wider sample size to have a more accurate review, with that said..I have been very pleased with the app.
Being able to enjoy the best NYC restaurants without the hassle in groveling to get a reservation is as close to “priceless” as it gets.
Looking forward to many more time dining experiences!

It’s a scam

Stay away from this app!!!!! After you make a bid with your card, if the bid isn’t successful you think your money is refunded to your firm of payment but it isn’t!!! They create a virtual credit card with your name and a fake Las Vegas address which belongs to Aria resort and casino, and they “credit” the money to that card that they only know about!! If you are lucky enough to figure out that the money wasn’t credited back to your card, after jumping multiple apo hoops you are able to retrieve the information of that virtual card that now bears your name with a fake Las Vegas address and use it to credit yourself back!!!!!! That is absurd! What bank is this card issued from? How do they issue a card without your consent? What happens to that card? How do you cancel your account?? There is zero information on any of these issues!!! FRAUD FRAUD FRAUD just reported them to the authorities for online fraud. Good luck if you decide to use this app

Developer Response ,

Hey Vigoroux,

It is unfortunate to see reviews that are being posted after having exchanged multiple emails without mentioning support responses.

We absolutely refund payments every business day to the original form of payment,
in your case we could not refund the payments as you already used your virtual card on Amazon to access your entire account balance.

Currently we ask users to reach out to support@appointmenttrader.com to request a refund, which is prominently displayed in every user’s main account.

As bids are often for many days in the future, the funds are being held in a deposit account while a bid is active.

As customers frequently buy and sell reservations their AppointmentTrader account allows users to access the account balance via a virtual debit card in real time.

As we have explained in our email communication, it is not a credit card that has been opened in your name without your consent - to create the card a user has to press a button “Show Card Number”, then enter their name and finally confirm that their details are correct to create the card.

As this is a virtual card that is solely used to access account funds instantly the charges are billed to us which explains the billing address of the virtual card being our business address in Las Vegas and also guarantees there is no impact or even a soft inquiry to your creditfile.

In your case the card address was actually outdated, which has been attended to.

Lastly, we are working on a function that allows users to generate their own balance refunds and hope to release this feature in June.

Don’t Bother

Idea and concept is genius just ZERO accountability. No customer service or contact number. Had a confirmed reservation purchase for over a week and an hour and a half before our dinner reservation we got a notification saying it was canceled and our money was refunded. There was no explanation or reason. Once you confirm a reservation and the money is withdrawn from your account the reservation should be yours to do what you see fit. Apparently that is not the case and we were left with the short end of the stick. The fact that that is possible to happen again I will never use this app and stop anyone I know from using it as well.