Arrowhead Credit Union’s Mobile App for iPhone and iPad.
Your Arrowhead App is the easy, secure way to access your account anytime, anywhere!
• Quickly and securely log in with Face and Touch ID
• Express View - check account balances without logging into your account
• Check balances and transaction history
• Transfer money to your Arrowhead accounts
• Send and receive secure messages
• Apply for a loan
• Pay bills
• Find a branch or ATM (and get directions!)
• Transfer money to any Arrowhead member
SAFE and SECURE
Arrowhead uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile service providers. Security measures block unauthorized access and protect your data, no matter how you access your accounts.
providers. Security measures block unauthorized access and protect your data, no matter how you access your accounts.
*New look and feel
*Face and Touch ID Login
*Express View - check account balances without logging into your account
*Send and receive secure messages
*Apply for a loan
Ratings and ReviewsSee All
Convenient and annoying
This app is really convenient for checking balances and deposits but my number one issue with this app is EVERY TIME it “updates” every month or so all my login info is erased and I’m forced to accept terms and conditions again for the app to look exactly the same. If they could fix this glitch to keep login info saved after updates this would be 5 stars. It’s very annoying when you just want a “quick view” option and then login info has disappeared AGAIN. Lastly, when trying to do same bank transfers to another member you need their share number which customer service will not help with which is very frustrating since you’re just simply giving money from one account to another.
Developer Response ,
Hello. Thanks for your review. I’ve shared your comments with our developers who are looking into what might be happening. Feel free to give us a call if you continue to experience trouble, (800) 743-7228.
Cannot make transfers to/from other institutions. Whenever I click on it the screen says error.
Edit: I’ve realized now that every time I try to make a transfer to/from other institutions not only does it still say error but the next time I try to use the app it says my credentials are invalid using Face ID and when I try to log in manually it says my password is incorrect and that I’ve made too many attempts to log in (my password is not incorrect and didn’t know one time was too many) to use forgot password or call the number.
This glitch has become so inconvenient. Anytime I try to check if you’ve fixed the transfer issue I have to reset my password which is such a waste of my time. The whole point of an app is to save time. It would be faster for me to just log on through my laptop. If you’re not going to fix the issue the least you could do is remove the option to try and make transfers to/from other institutions on the app until you can get it to work properly.
Developer Response ,
Hi there. We’d like to talk to you about the trouble your'e experiencing. Please give us a call at (800) 743-7228.
This app COULD BE amazing.
First off, let me say that this app is very convenient (when working correctly). It lets you use fingerprint ID to log in and you can see your account balances on express view without even logging in. The mobile deposit is convenient as well and I have yet to have a problem with it. The problem I am having with this app, however, is that it’s constantly making you re-login and choose express view, fingerprint ID, and all your other settings. I’m not sure why it resets over and over but it gets very annoying. When I’m trying to quickly view a balance, I don’t want to re-do all these things just to see it. If arrowhead could please fix that problem I would really appreciate it.
Developer Response ,
Hi there. Thanks for this feedback. If you haven’t had a chance to let us troubleshoot the issue, please give us a call at (800) 743-7228.
- Arrowhead Central Credit Union
- 100.7 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2018 Arrowhead Credit Union
With Family Sharing set up, up to six family members can use this app.