ASPCA Pet Health Insurance 4+
Crum & Forster Pet Insurance Group
Designed for iPad
-
- Free
Screenshots
Description
Submit pet insurance claims quickly right from the ASPCA Pet Health Insurance app! Remember the quicker you get your claims in, the sooner we can start processing them. Our customers can also see their benefits, find a vet, and much more with this easy to use app.
With this app, you can:
* Submit claims even before you leave the vet—just open the app, enter a little info, and take a picture of the invoice
* Track the status of claims
* Review your benefit information
* Pay bills and see your billing history
* Update contact info
* Find a vet clinic nearby—save it to your favorites to add to claims easily
* Sign up for direct deposit
* Find answers to FAQs
* Contact us for assistance
Our pet insurance app is designed to help you get the most value from your plan—and make it as simple and convenient as possible.
Not a customer? Use the app to get a free pet insurance quote for your pet or visit www.aspcapethealthinsurance.com.
What’s New
Version 2.9
Version 2.9 update includes various bug fixes and enhancements.
Ratings and Reviews
Insurance is good but the App is awful
The app experience is broken! It takes you through all the steps to file a new claim and then gets stuck on step 2 - adding why you took your pet to the vet. The next button doesn’t function and the save for later just keeps spinning with a hang tight message. One just can’t submit a claim via the app.
Developer Response ,
Hi, we are so sorry to hear that you are unhappy and apologize for any difficulties you've faced with our app and Member Center. Please give us a call at 1-866-204-6764 so we may assist you with your account and claims submission in greater detail.
App needs work
The app is super glitchy, crashes all the time on my phone. My particular complaint is that when I submit a claim, sometimes it just gives me the spinning wheel of death. It either times out and says “your claim could not be submitted” or the app itself will close. So then, I go to submit the claim a second time and it does so successfully. The problem is I end up with two claims (a duplicate) even though I received an error message from the app saying my claim was not submitted. You’re suppose to received a message that says your claim was submitted successfully, so how did I end up with two claims submitted?! It’s frustrating because this causes an added processing time for the claim because “oh there was a duplicate.” 🙄
Bugs
Seems like the app has some bugs. I am able to start a claim and once I answer the promoted questions it doesn’t allow me to move on from the first step. So the app essentially doesn’t allow me to do what it is meant to do. Customer support information is not easy to find nor is the claim form that they say is an alternate way to submit a claim. I can’t speak to if they pay out on claims or not.
Developer Response ,
Hi, we are so sorry to hear that you are unhappy and apologize for any difficulties you've faced with our app and Member Center. Please give us a call at 1-866-204-6764 so we may assist you with your account and claims submission in greater detail.
App Privacy
The developer, Crum & Forster Pet Insurance Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- United States Fire Insurance Company
- Size
- 22 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2019 United States Fire Insurance Company. ASPCA Logo, Copyright 2019, ASPCA. All Rights Reserved
- Price
- Free