AT&T Photo Storage
Asurion Mobile Applications, LLC
AT&T Photo Storage is part of AT&T Mobile Protection Pack and AT&T Multi-Device Protection Pack. AT&T Photo Storage gives you an easy way to automatically back up and preserve your photos and videos, without sacrificing quality. Free up storage on your phone with one touch and make space for capturing more memories. Fast speed and ample storage space puts your entire collection at your fingertips and ready to share whenever you want.
• Original quality: AT&T Photo Storage backs up photos and videos in original quality
• Automatic: Seamless automatic backup from your iPhone
• Storage: Includes up to 300 GB of storage*
• Speed: Upload speeds that won’t leave you lagging
• Restore: Simply tap ‘Download’ to restore backed up items to your device
• Share: Share your memories with anyone using SMS**, email or any social media of your choice
• No Data Charges: No need to wait for a Wi-Fi connection, you can back up data-free on AT&T**
Download the AT&T ProTech app to call or chat with a ProTech support expert, for help with your phone, apps, and technology.
Learn more at att.com/protech
Contact us at PhotoStorageAppSupport@att.com
* Storage size depends on subscription type. Subscription not required.
** Messaging rates may apply. Data rates do not apply when on AT&T’s network. (Requires eligible AT&T data services. Excl. & restr. apply. Use subject to wireless service terms including those related to data speed.)
*** Battery Disclaimer: Continued use of GPS running in the background can decrease battery life.
- Explore is completely redesigned with an all new category – Places! You can find your photos grouped by the locations they were taken at, making it easier to relive your memories.
- Bug fixes and performance improvements to improve your backup speed and reliability.
Ratings and Reviews
Got this app back in 2017 when I converted to the multi device protection plan ...and no surprise really, but it didn’t work...stopped uploading pictures after a few and then when it would upload it was always a random picture and usually only the one...left the app open all night once and it went nowhere over night...got in touch with ProTech and that got me nowhere...just opened the app for the first time in idk how long and it had all 4K plus of my photos uploaded along with the one I had just taken...so it took a while to get working as they said but it finally does...now the res on the uploaded photos idk since I haven’t downloaded seeing as how I still have all the photos on my phone and have no plans to delete anytime soon and seeing as how I still have photos from 2011 I probably won’t be deleting them either. May accidentally delete one some day and need to redownload then I may come change my review.
I really like having this back up for my photos as it allows me to keep everything separate from my phone manufacturer, Apple, & I also get more storage. In my Apple photos I just keep family photos, friends photos mostly. Once I know that the other things have been saved to ATT photos, then I delete them from phone memory. In my ATT photos I keep work related screen shots, copies of things I want to have access to, but not mixed into my family photos. I still edit both photo sites until I am 100% sure one or the other has my stuff somehow.
I downloaded this app because it was advised by the AT&T rep. I had previously been using the Ever app to store my pictures - only annoying thing with that app is that you have to then email them to yourself if you want to retrieve them and it can only be done one by one. Anyway, this AT&T Photo Storage app has been a hit and miss - after a while I had to uninstall it and reinstall it for my pictures to start uploading to it again. My biggest issue with the app is that even though the pics are taken with high-resolution cameras, once they upload to the app they are super fuzzy! Being that this is an AT&T app you would think that it would be much more advanced. Also, live pictures do not save as live pictures, they just save as a blurry mess. I am very disappointed. Especially because a lot of those pictures I cannot get back in full resolution now. Ridiculous.
With Family Sharing set up, up to six family members can use this app.