
Smart Home Manager 4+
AT&T Services, Inc.
Designed for iPad
-
- Free
Screenshots
Description
The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.
Sign in with your AT&T Internet User ID and password to get started!
• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!
AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
What’s New
Version 2.2305.193
Want some quick tips? You can find them in our new help center. Based on customer feedback, you can now watch clips to get help with your service, Wi-Fi network, or your connected devices. We’ve also made it possible to delete message center items. And as always, we’ve squashed some bugs and made other improvements.
Ratings and Reviews
Saved my devices and identity from theft
There were devices that popped up on my WiFi band that I do not have. I was able to block them and get faster network. In the past I had gotten hacked through my home WiFi and it destroyed the WiFi box and my iPhone. I had no idea there were computers and gamers in there until there was no WiFi signal at all. I have teenage sons who love video games. I feel they are safer now that I can set times they have access to the WiFi and when they don’t, keeping them from being targets for hackers. Smart Home Manager really comes in handy on school nights. Now my children get sleep, do their chores to earn internet time because they can’t sneak on the WiFi late at night. I give 5 stars because if I didn’t have this app on my devices those devices I blocked would probably have cost me another phone and very possibly my identity by now. Not to mention the rest of my households devices.
Suggestion
This is more of a suggestion, rather than a review; However, the review comes along with it. I just switched from Xfinity 1G to AT&T fiber 1000. I didn’t have any problems with Xfinity, but the internet installer at my new apartment suggested the switch because AT&T was a much faster internet option. It is, for the most part. My biggest issue is the lack of control I have over my devices and the fact that I have to pay extra for Active Armor. Xfinity had very similar security included with the plan, minus the website control options. The best part about Xfinity was the control I had over my network through the app. The ability to limit internet use (pause) on devices until I chose to unpause -not limited to 24 hours-, removing unwanted devices from my network while they were connected, creating profiles and choosing what devices are paused individually instead of pausing the entire profile, and the amount of information that is collected when a new device is added to the network is almost immeasurable. I have 3 devices currently on my network that just say “unknown device” no other type of information. It is extremely frustrating how limited everything is on this app, and I am not sure a slightly faster internet speed is worth a $10 difference in price. My suggestion would be to look at Xfinity’s platform and incorporate similar features to allow for a more user focused interface and service.
Inaccurate number of devices connected
When I check to see the list of how many devices are connected to my network, I can tell it’s not accurate 99% of the time. It does show that at one point there may have been 13 connected but I know for a fact that there’s only 3 or 4 later on at times powered on and connected and some have even been completely powered off for literally weeks, or even months and they'll still show up as connected. I also can’t help but to think that it still does have an effect on how fast the connection is despite a vast majority of the devices not connected and completely powered off. For example, an old iPhone 5 or 10 year old Xbox 360 does not have the capability of being technically powered off, but still has the ability to be connected to WiFi (standby mode); yet the connected devices list will still show either one or both still connected for weeks or up to months on end until I turn whatever device on and then turn it back off. It seems like the only real fix on my end is to turn, whatever is not actually on and connected to my network, on and then power it back off. It’s ridiculous that that’s what I’d have to do to make me feel like it showing the number of devices connected is slowing my connection down late at night when internet traffic is at its least giving me the best of its capability. This has been going on for months now but now it’s just getting annoying if anything to be honest. Please look into a fix for this issue.
App Privacy
The developer, AT&T Services, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- AT&T Services, Inc.
- Size
- 85.5 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 AT&T Services, Inc.
- Price
- Free