We’ve squashed a few bugs & made some improvements. Enjoy!
Ratings and Reviews
I’m really not a fan of AT&T - especially not very satisfied with the customer service experiences I’ve had even going back to when they were Ma Bell and Ameritech, but this app is a great way to see, understand, and connect with my home WiFi network. I’m not a hi-tech person, but this app has proven to be beneficial and useful. I recently got a scam call from “AT&T” that went to voicemail telling me my service was suspended for “verification” and “please press this button...etc.” I was able to pull up my home network from work and saw everything was running smoothly and then called the real AT&T to let them know what happened with the scam call. Pretty cool app indeed.
Inaccurate number of devices connected
When I check to see the list of how many devices are connected to my network, I can tell it’s not accurate 99% of the time. It does show that at one point there may have been 13 connected but I know for a fact that there’s only 3 or 4 later on at times powered on and connected and some have even been completely powered off for literally weeks, or even months and they'll still show up as connected. I also can’t help but to think that it still does have an effect on how fast the connection is despite a vast majority of the devices not connected and completely powered off. For example, an old iPhone 5 or 10 year old Xbox 360 does not have the capability of being technically powered off, but still has the ability to be connected to WiFi (standby mode); yet the connected devices list will still show either one or both still connected for weeks or up to months on end until I turn whatever device on and then turn it back off. It seems like the only real fix on my end is to turn, whatever is not actually on and connected to my network, on and then power it back off. It’s ridiculous that that’s what I’d have to do to make me feel like it showing the number of devices connected is slowing my connection down late at night when internet traffic is at its least giving me the best of its capability. This has been going on for months now but now it’s just getting annoying if anything to be honest. Please look into a fix for this issue.
Seems like application has always had bugs, very erratic. I currently have two extenders connected and in use. However when viewing Advance on Network, sometimes display shows items connected to Extender and sometimes to Gateway when signal is actually coming from extender. Glitch is mentioned many times in recent reviews.
Been with DirecTv well over 20 years, Cellular and internet much longer. For past few years, service for all three products have suffered. DirecTv AM21 unable to edit OTA channels, Cell tower is two block away, signal down from 4 to 2 bars and internet infrastructure is close to 50 years old. Beach air and copper equal corrosion.
Awaiting arrival of fiber to home service. AT&T and Spectrum are upgrading services in our city. Whoever offers it first get my business.
With Family Sharing set up, up to six family members can use this app.