Stay ahead of crises with BlackBerry AtHoc’s redesigned interface, built for speed and clarity. Key updates: • Send, view, and respond to alerts instantly • Manage permissions centrally for faster setup • Submit field reports seamlessly • Collaborate via real-time team chats • Promptly notify your team about emergencies Quicker navigation ensures critical actions happen without delay. Update now for a smoother, more efficient experience.

Work & Personal Alert Delivery: Choose between work, personal devices for receiving alerts. Pinned Location Navigation: Tap on a pinned location in the map to navigate directly to it. Clickable Links: Web URLs and email addresses in alerts are now clickable. Smart Address Detection: Alerts now recognize addresses and support one-tap navigation. Improved Login Support: Added 'Forgot Username' and 'Password Reset' links on login screen for easier access. Smartcard-Only Login: Admins can now enforce smartcard authentication for enhanced mobile app security Expanded Localization Support: Alert notifications now support all 25 locales (up from 7)

Implemented AppSecure SDK to detect jailbroken or rooted devices, enhancing app security and data protection.

Resolved an iOS issue with mobile app registration for emails containing special characters. Fixed issues on iOS with incorrect “No Network” reporting during registration and intermittent “No Network” banners in certain VPN networks. Fixed an iOS issue where the Accountability Officer user list was not displayed for more than 50 users.

Minor enhancements and stability fixes

Minor enhancements and stability fixes

Optimized The Onboarding User Experience By Removing Unnecessary Popup For Single Organization Users Enhanced The User Experience With Removal Of Legacy Registration Popup Fixed An Issue While Loading My Profile Page Resolved User Status Update Issue With Backslash In Username

Now we support alert with exercise type Fixed an issue for the mobile app crash in the alert publishing flow for iOS Collaboration feature timeout issue was fixed

Scheduled Location Access message change: The notification message that appears when Scheduled Location Access starts was updated for clarity. Alert Publishing: The alert details and publishing summary pages were updated so that phone numbers are links that open the phone dialer. Patent notice: The BlackBerry patent notice was added to the About Us page.

An issue was fixed where users could update their My Profile page even when their organization did not have the My Profile Page setting enabled.

1. Multiple organisation connect: End users can register to receive and respond to alerts from multiple organisations at the same time. 2. End alert: End users can end alerts they have sent from the mobile app. 3. Warning message when app is killed: When a user kills the mobile app, a warning message is displayed to advise the user that they should keep the app running to help their administrator locate them in an emergency.

• Scheduled Location Access: When scheduled location access is enabled by an administrator with the "Enforce geolocation" option selected, end users receive a notification when location sharing starts without requiring user intervention. • Alert publishing: The alert publishing page displays the number of target users along with minor formatting changes of alert details.

• Bypassing Organization Code prompt by work email domain mapping, if configured • Creating user account, if create account option is turned on and user account is not found • Prompting for preferred alert language on My Profile page to serve alerts in user preferred language

1. Enhanced mobile admin logs 2. Confirmation Email Polling Timer 3. Critical alert notification support for iOS

• Users can now update their contact information including personal email address and phone number from the app. • Users in sub organizations can now subscribe to other sub organizations within the enterprise from the app. • Support for 3D touch for template list screen to read a long template name. • Support for displaying connected organization logo on the splash screen and app menu.

• The mobile app now supports smart card based authentication (also known as derived credentials) for operators and accountability officers. • The Check Out feature was created to enable users to check out from a location after checking in, providing a record of their last known location. • Support for iOS 14 and iPadOS 14. • Technical updates and bug fixes.

• The “View on map” link on the alert details screen is now visible for all regions. • The check-in flow was enhanced to ensure that check-in events always contain the user location. • The Emergency details screen now displays the date and time stamp along with status for location details. • Collaboration sessions will get disconnected when a user navigates to other flows on the mobile app.

•The mobile app now supports the use of Touch ID and Face ID to authenticate operator access to publish alerts and access the alert reporting summary. •The mobile app now supports Scheduled Location Access to enable operators to access end users’ location for a selected interval. •The Shared Situation Awareness (SSA) map is no longer supported. The Map option is removed from the menu. •Mobile App support for iOS 11 is deprecated. •Technical upgrades and bug fixes.

- To find and contact users quickly, you can search for users that have responded to an alert. - Administrators can specify whether the BlackBerry AtHoc Mobile app can be used on a jailbroken iOS device. - The Collaborate option was moved from the App menu to the home screen. - The Map option was moved from the home screen to the App menu. - Bug fixes.

• Alert Response Summary on Mobile was enhanced to display a user list and user contact details for users who have responded to an alert. • A new Logout option is now available in the app menu. Once logged out, user must re-authenticate to access operator functions. • The new Collaboration feature was introduced to provide operators and responders with the ability to securely chat and share attachments. • A Device Unique Identifier is displayed on the Mobile App. • Security and bug fixes.

•Support for iOS 13 and new iPadOS. •Support for Dark Mode. •The Personal Alert Button menu option can now be enabled or disabled in the organization settings in the BlackBerry AtHoc management system. •Bug fixes.

•Support for pairing to the V.ALRT bluetooth button. V.ALRT is a wearable bluetooth button by VSNMOBIL that can now be paired with the BlackBerry AtHoc Mobile App. Mobile App now also supports sending an Emergency on the click of the V.ALRT button in addition to the existing emergency publishing work flow. •Accountability Event flow now supports Auto and Manual refresh on Manage Users’ Status screen. •Bug Fixes

•Support for viewing attachments in alerts and events received on Mobile App. Supported formats of attachments are Adobe PDF, Microsoft Word, Microsoft Excel, Text files, Image files, Audio files and Video Files. •Deprecate Mobile App support for IOS 9 and IOS 10 versions. •Extending alert end time is now supported. •Bug Fixes.

•Bug Fixes.

•Support for 3D Touch & Application Shortcut to publish an Emergency •Support for Accountability Officers to manage users from the Application. •High severity alert Sound reliability improvements. •Support for operators to view and edit alert severity and type before publishing. •Deprecate support for older App versions 3.2, 3.3, 3.4, 3.4.1. •Security and Bug Fixes.