Aura: Security & Protection 4+

I had my purse stolen while on a personal trip to see my son & wife. I had pulled my clutch and had on my wrist when leaving the airport to get on a shuttle. Unfortunately, being unaware, someone must have slipped the clutch away from me & clipped the wrist strap. Forgot I had put around my wrist, I thought the clutch was in my shoulder bag. I got into the bag to pull tip money out of my clutch to learn I no longer had my purse on me with all my ID, cards, money & my travel card passport. Thank goodness I had my cellphone on me. It was a nightmare and the most hopeless & helpless feeling I’ve ever experienced. After canceling cards & requesting new, new license, having to report my stolen passport card to the State Department & the passport number shutdown forcing me to get a new passport, i had to take the next step to protect myself from ID fraud. I had heard good things about Aura and proceeded to secure my identity. I have a stronger sense of security now. I also loaded their antivirus on my laptop as well. Froze my credit reports, too. It was an expensive & hard lesson to learn but I feel safer with Aura alongside me.

Hi, thank you so much for the review. We promise to keep working hard.

We had high hopes for this app but after only one day, we will be canceling our free trial. Download the app and it never ever loads my account information. It just keeps on saying “loading account information”. Unfortunately you can’t access your account settings online because it just takes you right back to the app. Tried to set my daughter’s limitations but because of aforementioned issue, it wouldn’t let me change them. It does not allow for more judicious blocking either you block something entirely or not at all. Daughter’s phone would not connect to wifi while the app was on her phone, even though the restriction is for browsing in safari, not to deny her access to wifi. As a test, I asked my daughter to remove the app which would essentially give her full access to the internet. She deleted the app. No notification that the app was deleted, but still READS that her device is connected to my account. Dangerous! I tried update phones, reloading the app, updating the app, nothing. Bottom line—google, if you can actually believe this, has more safety features that allow me access than this service, which is sorta like saying that I’d feel safer with a psycho. Absolute garbage and a total waste of time- I spent HOURS trying to get this thing to work—all for nothing. Avoid.

Oh no! We sincerely apologize for the troubles you've had with the parental control feature. We'd be happy to take a look into this for you, please contact us at +18335522123 or email us at app-support@aura.com . Thank you.

I recently downloaded the Aura app and have been very impressed with the services it provides, especially the identity protection and constant monitoring. This has given me peace of mind knowing that my personal information is being protected at all times. I love that that it automatically opts out of any data brokers who currently have your information.

However, I do have a few minor issues with the actual app. For one, it does not have landscape viewing on iPad, which can be a bit frustrating. Additionally, the website seems to crash every time I try to login and set up MFA on the safari browser on my laptop. I would like to see the option to choose a country for VPN service. I would also like the desktop app to be more of an all in one stop and not just antivirus and online security.

Despite these issues, I am overall very satisfied with the service provided by Aura. The identity protection and constant monitoring are incredibly valuable and make up for any minor problems with the app. I hope that the developers will continue to improve the app and address these issues in future updates. Thank you for reading if you’ve made it this far hahah.

Thanks for taking out time to rate us. We are sorry to hear about the problem you are having setting up MFA. Please feel free to call us at 1-833-552-2123 so that we may take a look at the issue.