LifeLock Identity 4+

For Norton & LifeLock plans

NortonLifeLock, Inc.

    • #117 in Finance
    • 4.4 • 5.6K Ratings
    • Free

iPhone Screenshots


New in LifeLock Identity - Social Media Monitoring! Norton monitors your accounts on popular social media sites and notifies you of suspicious activity.

Identity Theft Protection is hard. We make it easy for you with the LifeLock Identity app and a Norton 360 or LifeLock plan. You’re across town—and someone is taking out a bank loan in your name. We’ll send you an identity alert†. If it’s not you taking out that loan, you can respond right away, and we’ll go to work on your behalf.

LifeLock plans include:

• LIFELOCK IDENTITY ALERT™ SYSTEM†: Alerts you if your Social Security Number, name, address, or date of birth are used in applications for credit or services.

• DARK WEB MONITORING: Continuously patrols the dark web and notifies you if we find your information.

• US-BASED ID RESTORATION SPECIALISTS: Should you become a victim of identity theft, an Agent will be dedicated to your case from start to finish to help restore your identity.

• MILLION DOLLAR PROTECTION PACKAGE†††: If you become a victim of identity theft, you’ll be covered for lawyers and experts up to $1 million, and stolen funds and expense reimbursement up to the limits of your plan.


• EASY ACCESS TO CREDIT SCORE(S) & REPORT(S)1: Access to unlimited daily or monthly credit information (based on your selected plan), an essential part of credit protection.

• IDENTITY LOCK: Protection against identity thieves in one click.

• TRANSACTION MONITORING: Monitors your bank, credit card, and retirement account activity.†

NORTON 360 plans without LifeLock include dark web monitoring only.
LIFELOCK IDENTITY ADVISOR includes dark web monitoring, breach notifications, and merchant resolution management. It does not include the Million Dollar Protection™ Package or additional alert features offered in higher-tiered plans.

No one can prevent all identity theft or cybercrime.

1 The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion, respectively. Any One-Bureau VantageScore mentioned is based on Equifax data only. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.

If your plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU.

If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax.

Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment.
† We do not monitor all transactions at all businesses.
††† Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Standard and Select (Norton 360 with LifeLock Select). And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at:

‡ Locking or Unlocking your credit file does not affect your credit score and does not stop all companies and agencies from pulling your credit file. The credit lock on your TransUnion file will be unlocked if your subscription is downgraded or cancelled.

What’s New

Version 1.60

We listened to your feedback. Thank you for your support. Included in this version:

– Fixes to improve the app experience
– Bug removal

Enjoying LifeLock Identity? Rate our app today. We love hearing from you and value your feedback.

Ratings and Reviews

4.4 out of 5
5.6K Ratings

5.6K Ratings

Honest1Nic ,

You want security? This is a good way to go!

If I could give 4.5 stars. I would. But the only reason I didn’t is the user interface doesn’t really allow you to remove leaked info from data brokers. I don’t know if there’s a fee or not - but so far all I know is I can’t in general through Norton’s service.

Don’t know if your information is leaked? Passwords or usernames? Malware in your computer? Safety and protection with a secure VPN when you surf the web? NORTON HAS GOT YOU COVERED. They are extensive, I found out a few bits of my info were leaked (they look back as far as 2008!!! THATS OVER A DECADE!) Norton delivers and continues to. For such a price for Norton basic up to deluxe (and the price rate comparison is amazing just some $10 or so) you get a piece of mind for a whole year that you will be covered and protected by one of the best for the common consumer.

Other than my slight problem? I thank norton - and encourage those who are skeptical to give it a try! It’s not to much and I’m quite sure you won’t regret it.

JerBearATX ,

Not worth $20 a month which can’t cancel easily

I’ve been trying to cancel my subscription for over an hour. I’ve tried automatic chat and it says I don’t have active subscription although my MasterCard says differently. The support page informs you that if I go to accounts page- All I have to do is press the cancel my subscription or unsubscribe feature and wallah... done.. I’ve been to account settings, my subscription, manage my subscription, support and help.. I should’ve spent the hour on hold rather trying to make it easy online as they claim. For services you receive for free from every credit card company, credit karma, and/or from the credit bureaus themselves, $20 a month isn’t worth the locking up ONLY TransUnion. When I applied for a loan, I told my bank.. oh I might need to unlock my credit for you.. they immediately responded with.. oh it’s fine. We got your info from Expedia. And Then I received notification of their inquiry from credit lock, credit karma, Expedia. You’re app should be called TransUnion lock/credit watch and notify. Misleading marketing. The services in this day and age are necessary and although I find these services needed.. it should be more broad and if you’re gonna charge a fee, do something more than what’s offered in just having an account somewhere else. Thank you. But no thank you. (That’s if I can ever find out how to cancel my subscription). Ugh.

REShaman ,

Good to know

The App allows for Face ID, but only for the primary account holder. What about the primary account holder’s spouse also a member/user? Doesn’t make sense to exclude when a couple are member/users. On the plus side, having this information/ protection especially in these times when predators are lurking around and without consequences to them but to us. The app should also provide a spouse with the same categories of information as the primary account holder. I am a long time Norton client and I made the mistake of making my spouse the primary while I am the techie in the family. Norton makes it so only one primary is permitted. And for a married couple/family that’s absurd. There are other apps like 1Password that recognize and allow for sharing as if both are primary. Still, having Norton’s protection is worth the inconvenience. But given the feedback, Norton is slow or non-responsive to implementing changes to suit their customer base which is not only silly, it’s nonsensical given the cost. There’s no family membership saving. However, the app is worth having overall. Wish Norton would catch up to who they’re protecting not only how.

Update: The present state of the app build now allows one’s spouse to activate and use successfully Face ID. Don’t know what changed but that’s the good news!

Developer Response ,

Thank you for your kind review of our service. We are sorry to hear about your frustrating experience with Face ID. Please submit your detailed feedback in-app. This lets us know what improvements are most important for future updates. Thank you for choosing NortonLifeLock.

App Privacy

The developer, NortonLifeLock, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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