This app should be installed on the child’s iOS device(s).
Keeping your kids safer online requires more than managing screen time. Norton Family helps you supervise and manage your kids’ online activities.
• Helps you manage your child’s remote learning environment, so you can keep your child focused on schoolwork during the school day.
• It helps block unsuitable sites while your kids are surfing the Internet
• Let’s you see what websites they’re visiting
• Let’s you see what they’re searching for, and so much more…
And while Norton Family lets you set online time limits, it also helps you start open and ongoing conversations about how to build safe and smart online habits. As a parent, it’s important to have insight into what your kids are doing. Our helpful tools allow you to monitor kids’ online activities at a glance or be notified by email alerts, so you know when it’s time to talk.
IMPORTANT NOTICE: To use the features of Norton Family on your family’s iOS devices, this Norton Family app should first be installed on your child’s iOS device. Parents can configure household policies, manage alerts and reports from family.norton.com. To do this on iOS devices, please download the Norton Family for Parents app.
Help your kids explore, learn, and enjoy their connected world more safely with the following features:
School Time: Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Norton Family School Time is a feature to help parents manage their child’s remote learning environment, so you can keep your child focused on schoolwork and avoid other internet distractions during the school day.
Web Supervision: Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting.
Time Supervision: Stay on top of how much time your kids spend on their devices.
Search Supervision: See words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content.
Video Supervision*: See a list of the YouTube videos your kids watch on their PCs or iOS devices and even view a snippet of each video, so you know when you need to talk.
Instant Lock: Parents can help kids take a break by locking the device so they can re-focus, or join the family at dinner. Individual devices can be unlocked with a PIN. Parents and children can still contact each other while the device is in lock mode.
Email Alerts: Receive an email when your kids attempt to visit a blocked site so that you can start a conversation about appropriate content.
Access Request: Open the lines of communication by enabling your kids to send you a note from within Norton Family if they disagree with a blocked site or a house rule.
Monthly/Weekly Reports: Opt to receive detailed reports of what your kids are doing online, right in your email in-box.
Any questions? Send us an email NortonFamily.Support@nortonlifelock.com
*Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.
Mobile app must be downloaded separately.
An account is required to use the Norton Family app. To set up, review, manage and customize your House Rules and Settings for each child you’ve added, sign in to your account at my.norton.com using the credentials you created.
Enhancements and minor bug fixes
Ratings and Reviews
This app needs so much help
Downloaded this app on my daughter’s new iPhone 6S. Got everything set up only to find that she can no longer use any of her social platforms. This app blocks all social media apps. She can no longer use Facebook, Instagram, Snapchat, Messenger..... Total pain. So now in order for her to use any of these apps, she has to log into them from a website. This is ok except for the fact that not all of these apps have websites (e.g. Tiktok, Snapchat...).
On top of this, there is no parental app or easy way to control or manage you child’s devise. There is no parental app to do this. You actually have to log into a website from a computer. You can try to log into the website from your phone, but by the time you are done trying to navigate Norton’s poorly designed website, you will want to throw your phone up against a wall. Norton has been promising a parental control app for months but still nothing.
This app is definitely not worth what Norton charges for it. In fact, it’s not worth anything at all. I’m done with it. Cancelling the service and looking for something different. I suggest that you run as far away from this app as you can!
This is Terrible!!
I would give this app 0 stars if I could!! It’s an absolute privacy violator, like I know ya parents wanna monitor what your child is doing on the internet and checking what apps they have, but people need to have privacy on their devices. Even if they have no bad apps on it people still need to have phone privacy. This is an absolute trust breaker. And also the screen time is disaster. It is is so ridicoulous, their excuse is oh I want to limit my child’s screen time and blah blah blah blah, even tho the parent is on it just as much or more. This app is ridiculous, it is a complete trust breaker and won’t even let you access apps that aren’t even bad. I don’t reccomend this app at all!! One more thing that is terrible when there is a time set that you should be off of it at night, when you can go on it again all the apps are reorganized. Especially when you organized your phones apps the way you want them. This is app is terrible and do not reccomend!!
This is from a preteen who has this on their iPad, so I recommend you read an adult’s review. They can tell you from experience what the app is like.
This app does not do it’s job well. It blocks EVERY (yes, every) website with a video on it. This is quite a struggle to work around and discouraged me from using Safari for quite a while. Second, if you set a time limit on your device using this app (which you can already do without this app) it removes almost all app icons and kicks you out if you’re in one of those apps. This becomes an issue because sometimes you’ll be being something that you enjoy, and then that time limit just makes your device as barren as a dessert.
Lastly, it doesn’t track your apps at all! I’ve accidentally been sent to horror games on Roblox, and have those games show up on my Continue menu. However, the app didn’t do anything about it, which is unbelievable. It should at least store this information on the app!
This app can easily be summarized in two words: DON’T BOTHER. Instead of genuinely protecting your device, it traps you in a cage of limited content, doesn’t allow to access more even when you need it, and calls it protection. Parents, if you’re considering downloading this app, do yourself a favor and trust the 1.5 rating - this app is not worth your time.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Browsing History
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- NortonLifeLock, Inc.
- 33.9 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Traditional Chinese, Turkish
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2023 NortonLifeLock Inc. All rights reserved.