Avianca app allows you to organize and modify your flights, everything from your mobile!
PLAN YOUR FLIGHT
• Find and book the destination that you prefer quickly and easily.
• Access promotions and receive flights based on your location.
• Explore travel packages with Avianca Tours and find discounts on lodging, car rental, insurance and more benefits.
• Quickly check out our WhatsApp chat for information about your bookings.
DURING YOUR FLIGHT
• Check in smoothly, we'll let you know when it's enabled so you can do it.
• Check schedules and the status of your flights in real time.
• Manage your trip! change your flight or modify your booking details.
• Add services such as extra luggage, seat selection, Avianca Travel Assistance, and others.
• Connect your LifeMiles account, check your miles and status of frequent flyer program. If you're a Gold or Diamond customer, you’ll have preferential attention on WhatsApp Elite chat.
Find some improvements that will make it easier to use your Avianca App
Ratings and Reviews
Last year was a horrible experience! In the midst of the pandemic! But this year looks better in reference to how the airlines like Avianca are handling their business! I’d rather have a live agent than a computer generated program that only answers questions but you cannot really talk to!
Does not work
I have changed my password 3 times in a couple days. The passwords work fine on a laptop but “are invalid” on the app. YES, I checked my imputa thoroughly. Takes forever to load. Keeps changing back to Spanish despite repeatedly choosing English. Many other problems with it. Three years ago it was great, now save yourself a partial headache and use a web browser. If you want actual answers from people though don’t count on it either via chat, WhatsApp or phone. The first two ask a bunch of questions & tell you they cannot answer the simplest question as they are training and to go to help which is what people do before resorting to “chat” or call the call center. Good luck getting someone on the phone nowadays.
The worst airline app seriously
Honestly completely useless app. There’s no integration of any kind of services into the app so every time you want to make a change it directs you back to the website which is horrible too. No way to make changes to your flight ( like adding seat selection) without having to rebook the whole flight. Absolutely ridiculous! Their customer service is nonexistent at this point. If you can avoid flying with this airline, you should. I’ve traveled with them before and it wasn’t as bad as it is now. I guess they’re cutting expenses everywhere and the customer is suffering as results. App is just a mess !
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Aerovias del Continente Americano, S.A.
- 28.1 MB
- Requires iOS 12.2 or later.
- iPod touch
- Requires iOS 12.2 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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