Name: Avianca
Rating: 2.6 (221 reviews)
Author: Avianca

iPhone Screenshots

Description

Have all the information you need in the palm of your hand. Download the new Avianca app for iOS.
You will find new tools that will make your trip a unique and more customized experience.

Customization
Upon login, we will improve your experience with your LifeMiles information.
Purchase Tickets
Log in with your LifeMiles account to purchase tickets, your personal information will be automatically filled in!
Check-in
We will let you know the exact moment when you must check in so you don’t have to wait in line at the airport.
Cards
Organize your tickets information on the status of your flights will appear on the cards that will show up on the app’s main screen.
Navigation
Slide your finger on the screen to the left to access the main menu, and to the right to access your profile. Find out the status of your flights by navigating through the cards.
Check Itineraries
Obtain information about our flights: destinations, stops and connections.
Ticket Status
Find out the status of your ticket whenever you want. Be immediately informed about any news regarding your flights.
Contact
With a simple touch, call our call center or visit the closest sales office.
Languages
Do you speak English, Spanish or Portuguese? Use our app in any of these three languages.

Dec 20, 2019

Version 5.19.6

We made some settings to our App to make it easier to plan your travels. Now you'll enjoy:
•Faster and more efficient functions to review and manage your flights more easily.
•Experience improvement for greater performance of our services.

2.6 out of 5

221 Ratings

App is slow and a POC

You would think that Avianca could put an app together that would let you buy a ticket. Unfortunately it glitches out right in the middle of booking your ticket or simply waits until you put all your info in, including cc info then it doesn’t accept your card and locks you out from trying to put in a new card etc
I have spent hours on this “worthless” app trying to book 2 tickets and always wind up having to go through a third party booking service to buy my tickets.
Avianca- if I were on your board of directors, I would immediately fire your web development people and get someone who knows how to put together an app that works. I would imagine you have lost millions of dollars of revenue because of the frustration of dealing with your web site. Feel free to check out Delta, United etc if you want to see what a real app looks like that allows you to buy a ticket.
Hope my disappointment was apparent!!

Too many changes

Just got home from a trip to South America. Booked air with Avianca airline because of the times of the flights. Before we leave they changed flight times 3 times. The last change was 1 1/2 hrs earlier. I called to complain but was told no other available time. Then got to gate and they didn’t even have us recorded! Wanted us to switch and have a 6 hour layover before we leave. On the return home when we arrived at our stop over we went to get lunch. We had from 1130am til 210 pm. Just happened to look at screen and it was changed to 1235. Never got notifications or this change. We could have missed our flight instead we missed our lunch. Very unprofessional and very rude. I will not be dealing with this sort of airline again when there are lots of others to go to beware of this practice they do to you.

Shouldn’t lock users between two options that don’t work

The app’s navigation is clumsy and unintuitive at best. And now, it has essentially locked me on the home screen with a box that gives me the option to Update or Check In. It’s the latest version, so Update doesn’t do anything. Check-In breaks because it isn’t within 24 hours of departure time. At this point, the app is useless.

Information

Seller: Aerovías del Continente Americano, S.A.
Size: 194.9 MB
Category: Travel
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages: English, Portuguese, Spanish
Age Rating: 4+
Copyright: Avianca - 2015 Copyright © All rights reserved.
Price: Free