Tap for tickets to see the artists and teams you love. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can’t go, and more. It’s all a fan needs, all in one app.
BUY THE PERFECT TICKETS
Front row or on the aisle? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers.
EASILY SELL YOUR TICKETS
Plans can change. If you have seats from AXS but can’t make it, quickly list the tickets for sale from your account and reach tons of potential buyers.
USE TICKETS WITH THE APP
No paper required. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event.
TRANSFER TO FRIENDS
It’s super easy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive – quickly transfer tickets to friends and meet them at your seats.
DISCOVER GREAT EVENTS
There’s so much to see. Find out when your faves are coming to town, check out what’s happening soon, and browse events by your interests – from basketball and rock to comedy and theater.
This update includes performance improvements and big fixes.
Ratings and ReviewsSee All
Ticket Service is Flawed
I ordered tickets online to a recent show. I kept being redirected back to the beginning to try again with the prompt saying saying “Something went wrong. Let’s try again.” So I kept trying and the same thing kept happening. Then I received 2 notifications from my bank for 2 separate large transactions. Yet I do not have my tickets or any co formation. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. It has now been over 9 days and I still haven’t heard from a real person and still do not know if I have my tickets. I am concerned as the show is coming soon. Second hand retailers have them available, but now the cost is through the roof and I don’t know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source.
Please help me with my situation. I am going to be extremely upset if I can’t go to the TOOL concert.
I don’t normally do app reviews, but this one frustrated me. The app communications are confusing. First, after requesting to transfer two tix to the person I bought them for, I got an email saying “[Firstname Lastname] hasn’t accepted the ticket you transferred...” But the name it listed was MY name, not the person to whom the transfer should go. The next day I got the same email twice simultaneously. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Does my friend have to accept each ticket separately? When my friend did accept the transfer, I received an email saying my friend had “claimed the 1 ticket you transferred for the following event...” Wait a minute, I transferred TWO tickets. Why does the email say “1 ticket”? Have no fear, there’s a link in the email where I can view the completed transfer. Ugh! After several tries, the link DOES NOT WORK. But wait, there’s a phone number in the email you can call for help. Tried it. On hold forever while I worked in the kitchen. I finally gave up on that. That’s not all! The app currently states that the tix were transferred on March 14, 2019. Not true! That’s the date I requested the transfer. They weren’t actually transferred until my friend accepted the transfer two days later.
The tix I purchased were not cheap. I would expect the venue would use an electronic ticketing system that’s not so confusing and confounding. Two thumbs down.
Developer Response ,
Hello there — We’re very sorry to hear you had some frustrations and issues when transferring your tickets on AXS. You should be able to transfer multiple tickets in one transaction, so I’m not entirely sure what may have gone wrong here that lead to so many emails and errors. If you’re able to send along any info, screenshots or emails/attachments to email@example.com so they can look into the issue further, we’d appreciate it. Again, we’re sorry you ran into so many issue and promise to do what we can to ensure this doesn’t happen again. Thank you!
So many bugs. Login every time???
I had to log in each time I used this app, which was several times within a couple of days. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. Since this app doesn’t allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via the app’s email share option. My recipient never received an email with the shared ticket (definitely input the email address correctly). So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue was...they were able to print a paper ticket somehow (I’m guessing they somehow made a new barcode?), and that did scan, so we were eventually able to get in...
I recommend the creators of this app fix the facebook login issue and make sure users don’t need to login each time they need to access their account in the app. Adding tickets to Wallet is a must, and sending/revoking needs major help.
Developer Response ,
We are fixing the login issue. New version will be out soon.
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With Family Sharing set up, up to six family members can use this app.