After owning the Samsung BabyView camera and wireless monitor for a little over a year my wireless monitor stopped charging and periodically loses contact when plugged in, therefore causing it to die even when plugged into an outlet. Samsung says my device is out of warranty so I have to pay to have it fixed. I downloaded this app as an alternative way of viewing my baby, however I found that, that’s all you can do is just view. You don’t have any of the controls as you do on the monitor. You can’t move the camera around to change views or zoom. I’m very disappointed in the quality of this app, I expect more especially coming from such a tech company.

Advanced setting feature is to set up your wifi to the device. It is poorly designed, as it is locked and they offer no help to troubleshoot this feature. You only have one way to enable camera to work with the app, and it’s with the reset button. If this button does not work, then you are no able to use the advanced setting in the app menu to set up any wifi connection. This is a waste of time, and sad considering it is a pricey product. This is terrible for Samsung standards. I wouldn’t buy this again or recommend anyone to buy if you can’t use the app, to go mobile on your phone.

This app barely ever works(now not at all). It has next to no features and looks like it was designed for the iPhone 4. They are lying to their customers by stating it has this feature because it doesn’t work. It hasn’t been updated in over a year. This is the last Samsung product I buy. They don’t support their customers by making their products work. Just take the money and move on? I won’t support a company that doesn’t support its customers. This is amateur work, not a huge global corporation. Boycotting Samsung forever and spreading the word if this doesn’t get updated.

I tried reviving the camera I have since the monitor died a couple of years ago. I had this stored in my babies closet and though maybe I could re-download the app and get the camera to work. The app is completely useless and the camera never connected to WiFi. This was a gift and wish I had taken it back when it was given to us over 2 years ago. Guess I’ll just throw the camera away along with the useless monitor it came with. Samsung this was a huge disappointment of a product. Not even sure it’s on the market anymore I sure hope not!