WiseView app lets you view the live video and search & playback anywhere with your smartphone if you use Hanwha Techwin's security system. WiseView is a free application designed specifically for Hanwha Techwin's security products.
◎ Supported model list
Fix some known bugs.
Ratings and Reviews
The rating is for the WiseView software overall.
The app works fine on the iPhone except when camera goes out and has to be unplugged to be reset. That happened first day with 1 camera. The 2nd camera went out the other day. 3rd seems to be stable. That is not practical for the cameras that were installed using ladders.
2nd, there is no PC version for the SNK model. The SNK model is to be used exclusively for your phone. Meaning you get to run down your phone battery just for the privilege of using this $300 product every day.
Once you realize you cannot stream the camera feeds from your PC, Samsung counts on you not returning this product once you’ve installed. Don’t buy this, total scam.
This app is so amazingly frustrating. I don’t know how anyone can rate it above a single star.
Let’s start with the ridiculously sluggish responsiveness. If you press a button, many times it does not react at all. I realize that a lot of this is related to network speed, but even with a strong signal I am constantly tapping the screen to get what I need.
I use the app to view the traffic in my neighborhood as we have a lot of cars running stop signs and speeding, and we have had a couple of incidents where pedestrians were almost hit. I have been trying for the last hour to pull and record a 15 minute span to provide to the police, but God forbid I get any sort of notification on my iPad. It stops everything and forces me to start all over again. More screen tapping followed by recording the first couple of minutes, then ANY notification shuts it down.
Also, it does not allow you to share or store videos in a common format. I would love to be able to post a video to the local crime site or email to the police, but I actually have to play a video on my iPad and record the screen with my phone.
For 2 years, the iPhone version of the app usually opened, responded slowly, but eventually worked. It stopped working at all recently and would shut down immediately when I attempted to open it. I removed and reinstalled the app, used my previous login and password, and now get a message saying “Login information does not match”. Oddly, the app works very well on my iPad. As far as I have been able to determine, support for the app is nonexistent, which is not consistent with what I have received for the
numerous other Samsung products I own and have owned.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Samsung Opto-Electronics America, Inc.
- 22.3 MB
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, French, German, Korean, Portuguese, Spanish
- Age Rating
- © 2016 Hanwha Techwin CO., LTD.