Baptist OneCare 12+

This app is convenient. It helps me communicate with my PCP, look at my chart, set appointments reminders, refill meds, find out about blood work, and so much more. My doctor is absolutely wonderful. He is empathetic and caring. He is extremely polite even when he doesn’t agree with some of my views (he is the professional) and explains to me in a way that is not condescending. His nurse and him have genuine concern for me. Through the app they figured out what I needed for my healthcare plan. I am now finally able to have a plan bc of the referrals he has sent. I finally know what is going on with my health by reading their notes after visits. I also like that the local specialists are in the same network, so they can see notes and other test results easily. My doctor is impressive, and my rheumatologist is as well. I read both of their notes easily. This year I dedicated it to bettering my health since I took so long to actually make it to my appointments, I stayed in bed for a year bc I overworked, and since I’ve met my Dr and used this app, my quality of life has improved drastically. The developers of this app did an amazing job. You can even sign other people out of the app in case your account is hacked. T-Mobile doesn’t even have that option and they are a tech company. Great job. And the doctors in this network are the best I’ve seen.

I had labs drawn on my way out of an office visit earlier this week. I received a call that the results were in and I had one abnormal result. I was deeply disappointed when I went onto My Chart & I couldn’t find a way to print them out. I have always been able to print my results in the past. It’s not convenient for me to go by the office as I live an hour from the office. I wish you could make it printable so I can have them with me. Thank you.

First of all, I love my PCP, Dr. Christy Lynn Nohra. I always appreciate her honesty, integrity and bedside manner. My preference is to only see her as a provider whenever I have appointments at Baptist Clinic Clinton, MS.

I the I really like the app, but I wish it would print out completely and correctly instead everything all over the place and offline. The print out looks very confusing to read especially since I usually need this documentation for different travel agencies.

As far as my visit today. I felt degraded, as if I was interfering with the young lady, (RoShonda) at the front check-in desk who was on her phone. She was so rude, disrespectful and had a bad attitude. As a health care professional, I know that the job is rewarding, because you are actually helping others in need of care. Apparently, the way (RoShonda) spoke to me and looked at me up and down she is not interested in helping others. If you don’t like your job then find another one, because you, (RoShonda) are the first individual patients see and that is not a good impression for Baptist, any employer or the patient.