The Bartell Drugs pharmacy app makes it easier than ever to refill your prescription, manage your pharmacy accounts and get up-to-date prescription status — right from your mobile device!

Create and Manage Accounts
· Add and manage family members and their prescriptions

Refill a Prescription
· Scan and upload your RX barcode for pharmacy staff
· No account? Refill easily as a guest user

Transfer a Prescription
· Transfer prescriptions from other pharmacies to Bartell Drugs

View Prescription Status
· Easily and quickly see status of in-process refills

Find a Pharmacy
· Locate your nearest Bartell Drugs location

Get Discounts
· View Bartell Drugs weekly ads, coupons and special offers

At Bartell Drugs, we’re committed to giving you fast, friendly, personalized service, offering prescription refills, flu shots, health screenings, travel clinics and more. We’re proud to be your trusted neighborhood pharmacy!

What’s New

Version 2.9.0

Improving your experience as a Bartell's customer. Thank you!

Ratings and Reviews

4.2 out of 5
811 Ratings

811 Ratings

Sweetapus ,

Works, but room for improvement

Let’s play a game: how many buttons should the user press before never getting a straightforward option for contacting tech support for help with the app?
Seriously, how hard is it to add a button which shoots off an e-mail to the developers with user feedback or request for assistance?

Here’s an annoying bug for you to humanely exterminate: when a user selects multiple prescriptions to refill (say, 3), but one of them has a different pickup date than the other two, the app currently presents all three prescriptions for each pickup date. The confirmation screen also shows that all three prescriptions will be available on both pickup dates.
Surprises are fun and all, but it would be better to know exactly if I’m going to run out of a medication before the mystery fill date. Y’all know what I’m saying?


Bentleyk9 ,

So close...and yet so bad

This app is bad. Whoever designed this should be ashamed of themselves.

However it would be ok if they fixed two big things:

1. The login view is cumbersome. The message that tells me I’ve been logged out blocks all action. Why?? I have to sit there for several second just waiting for it to fade. I literally cannot do anything else. This is dumb. There’s no need to block all user action for this. Also the login process is SEVERAL iOS and iPhone hardware versions behind. Updating this would be nice.

2. Why the app fetches data as much as it does is beyond me. And how it handles fetching the data just dumb. So dumb. I’m a software engineer. I get what that app is doing. But there’s no reason why this cannot be accomplished is some better fashion. You do ANYTHING and the app fetches data. It’s incredibly annoying. And while this goes on for far, far too long, you can’t do anything. Nothing. You just sit there (or leave the app in total frustration and write a review like I am now). They should have it get new data when the user pulls down on the prescription list. The pull-to-refresh design is standard practice among iPhone apps. It it beyond me why this app doesn’t do this instead shutting down all user action to fetching data if you simply breathe on it. It’s wild. Every single time I have to sit there while the app fetches data I regret using the app. I hate this so much.

Eenie320 ,

Missing key features

As a former Walgreens app user perhaps I'm spoiled, but this app feels like it's behind the curve a bit. It should be noted: Walgreens is such a massive company that it's not fair to hold Bartell's to the same app standards.

With that being said, I have two (and a half) functionality issues with the app:

1. My phone (iPhone X) is incompatible with TouchID and the app is incompatible with FaceID. I know I can always bypass the biometric option to enter the phone passcode (which it defaults me to because I don't have TouchID), but I would just feel better protected on principle if the app fully implemented my phone's different security method.

2. It feels more often than not that the app is really just a conduit used to access the website. Apps that operate that way don't really make sense to me -- why have an app then and not just mandate use of the website?
2.5 I wish it didn't auto-logout and offered the option to stay logged in if you verify your identity through FaceID (or TouchID, but the functionality for both needs to be there). Better integration of these features and a slightly larger app with more save data and cache dedication could completely fix this.

App Privacy

The developer, Bartell Drugs, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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