Welcome to the Basement Watchdog CONNECT® mobile app. We have been protecting basements from flooding for decades! Use this app to monitor, see the status, and receive alert notifications from your Basement Watchdog CONNECT® product. This app also offers product information and product support including FAQs and other options.
• Monitor status of your backup sump pump system
• Receive push notifications of potential problems
• Edit alert settings of WiFi modules
• Research product information
• Customer support (online, phone, or email)
In order to monitor the status of your backup sump pump, you will need to have a Basement Watchdog CONNECT® system and a Basement Watchdog CONNECT® WiFi Module linked to a Wi-Fi network. This will allow for remote monitoring of battery, power and pump activity. If a potential problem arises, the status page will display a red warning and explain the specific problem. In addition to the status page, you will be notified via email, text message, or push notification. All three notification methods can be disabled or enabled through the app.
List of Compatible Pump Systems:
• Basement Watchdog Special Plus CONNECT (BWSP)
• Basement Watchdog Big Dog Plus CONNECT (BWD12-120)
• Basement Watchdog Big Combo CONNECT (BW4000)
Ratings and ReviewsSee All
Downloaded this app multiple times (multiple devices) and it constantly crashes the moment you open it, or the moment you attempt to login; every time you open it afterwards it crashes again and again and again.
Spent a lot of $ because this app is stated as a feature on their companies sump pump systems. This needs to be fixed ASAP or I’m simply returning their product for another companies with a full operational capabilities.
Developer Response ,
We apologize for the inconvenience that was caused to you. A fix has been in the works, which is now ready and usable for you. Please try using the app again for a better experience.
Not much info
Wish the app showed more status of system like current battery level, how often the pump has run, etc.., Current version doesn’t seem to give much info.
App now working
After app crashing the vendor fixed it and now works as expected. Easy interface to use and check the status of my back-up. Much improved!
With Family Sharing set up, up to six family members can use this app.