Introducing the Baskin-Robbins mobile app — with special deals and features designed to make every trip to Baskin-Robbins a little bit sweeter.
GET BASKIN-ROBBINS DEALS
You can get access to coupons and promotions right from the app! Any time there’s a special offer or flavor update, you’ll be one of the first to know about it!
PAY RIGHT FROM THE APP
Paying for your favorite treats is now simpler than ever. You can add and manage gift cards right from the app. Then, all you have to do is scan your app at the register and you’re good to go! You can also manage and reload your Baskin-Robbins Card right from the app.
CELEBRATE MORE EVENTS
There’s always a reason to celebrate at Baskin-Robbins! Stay on top of Baskin-Robbins events as well as any events that you create and manage through the app. We’ll remind you about all the upcoming birthday parties, anniversaries, play dates and any other excuses you find to celebrate!
LOCATE A SHOP
Whether you’re heading home from a game or wandering around after a late movie at the theater, finding the closest Baskin-Robbins is always just a tap away!
SEND A MOBILE GIFT CARD
You’re not the only one excited for ice cream! Feel free to send a mobile gift card to anybody with a sweet tooth. Just choose a design and send the card digitally via email.
BROWSE THE MENU
Stay up to date with new flavors, seasonal treats, nutrition information and pink spoon ratings. In addition, using the Baskin-Robbins app lets you filter out products that contain any allergens that you or your family members may be allergic to.
Minor Updates and Performance enhancements
Ratings and Reviews
Timer for coupons?!
I love Baskin Robbins but this app is probably the worst restaurant/store app I’ve ever used. It crashed while I was making an account and now my birthday is wrong and there’s no way to fix it. I went in today to use a coupon offered in the app, only to find there was a timer once activated. It said “5:00” and I assumed that must mean 5 hours, but actually it was 5 minutes! By the time it was my turn it coupon was gone. Fortunately the store has excellent customer service and honored the coupon anyway even though I didn’t even ask for them to since it was my mistake for “activating” the coupon too early. This timer for coupons is completely ridiculous and I can’t see any benefit to the customer or the stores for having such an aggravating feature. I am deleting this app, and encourage others to avoid this app altogether.
I do not have a plastic B-R card so having the T-Mobile offer was an opportunity to download the App and create a virtual card since it may be the end of April, but it’s still too cold for ice cream and the promo value will expire shortly if not transferred to a gift card. I much prefer a virtual card.
This App is not at all intuitive when trying to apply the T-Mobile promo to a new virtual card. I eventually got it to work after several attempts and apologies from the App about the App not being able to add the promo at that time. I did it a few days ago and may have gone through the website since the App was being difficult.
Now I have a second T-Mobile promo I wanted to add to my existing virtual card and that feature is not possible as a reload at this time. I tried creating an additional virtual card and that is also not possible at this time according to the App which says I can do it online or in the store.
If the T-Mobile offer was going to exacerbate an already disfunction App you are only further embarrassing B-R and T-Mobile before the App could accommodate the T-Mobile offer.
I will try the website again but whether I succeed or fail that doesn’t change my opinion of the App.
Inability to Merge Gift Cards via App
Surely a business like this can manage to create the option for its app users to merge the gift cards they receive. I find it a bit ridiculous having to e-mail customer service to complete an otherwise simple task. It’s also a hassle to use the separate gift cards off the mobile app in store...slows down the progression of the line and makes for uncomfortable exchanges. Otherwise, a decent app. New flavors and promotions are always up to date and the notifications are sound.
With Family Sharing set up, up to six family members can use this app.