Batch: Let’s Party 12+

The best way to plan a Bach party!

I am usually the type of person that goes along with plans that others make, so when I realized I would be planning the Bach as maid of honor, I got instantly overwhelmed. I searched in desperation for some planning assistance and alas, the Bach app saved my life! I planned a trip to Miami, launched polls for the girls’ opinions, and booked things to do through the app. We chose the half day yacht charter for Saturday and the drag brunch at R House on Sunday. The yacht charter was absolutely amazing and was the highlight of everyone’s trip, most importantly, the bride. The drag brunch at R House was SO fun - the best drag show I’ve been to and the food was amazing. I received compliments on several occasions from the ladies on how well planned the trip was. Additionally, I had two girls unable to make the trip, one of them very last minute, and the Bach team was quick to issue refunds for their tickets. THANK YOU BACH APP!

Developer Response ,

Hi Kerimar! Thanks for your feedback, we're so happy that you found BACH to be a 5-star app that helped with your trip. A yacht and drag brunch...sounds like a fun time! Thanks for booking your experiences through our app, and we hope to see you at the next party. —Team BACH

Bugs & kinks ruin the experience

The app was going okay (about 3.5 stars) up until I updated it. The reason I updated it was to hopefully see if they worked out an issue to allow you to see results of a poll that I created. After updating the app, I now somehow lost certain controls such as being able to see who is in the party because it is telling me to “RSVP to view all guest.” However, there is nowhere to do so for myself & everyone else inside the party. As the main planned, these simple bugs makes it tasking to plan when this app was supposed to be built to make things easier. The RSVP issue happened for people who had the updated version well before me, so it’s like the app got worse after updating which should never happen. When I tried creating a test dummy party, to proactively work around kinks without affecting my original party…changes still somehow reflect towards my original party defeating the sole purpose of creating a fake one. I feel this would have been easier had I manually done things through Google, but I went through so much getting 14 people to cooperate & download the app thus far. I wish there was a way the developers could get their stuff together because “4.8 stars w 18k+ reviews” is quite alarming for how the app is running for me & the experience for everyone else who have left recent comments…which have been bad without having to say.

Developer Response ,

Hello! Thank you for taking the time to submit some feedback — we appreciate it! It looks like our development team has been able to get to the bottom of the issue with a recent update so that this won't happen again. We apologize for the inconvenience this was causing you and your party, but appreciate you sending in your feedback so we could solve this problem. Please reach out to our app support if you have any more questions when using Batch.

DO NOT USE False Advertising/TERRIBLE communication

This is by far the worst customer service experience I have ever had. Do not waste your money by booking through this app even if it saves you money. I booked my girls tickets for a show (very well know show) in Vegas for 8 people. It took them over 2 months to confirm it, and then they told me they could do tickets for 8 (mind you the show is not sold out and there are plenty of tickets on ticket master). I contacted the app multiple times before even getting a response. The only time I received a response was when URGENT was in the title. Then they said they could accommodate us with two groups of 4 in rows behind one another so we could still be together as a group instead of all in one row. Which I agreed to of course, who wouldn’t! BUT THEN when the tickets were confirmed FINALLY after 4 days of asking after this conversation about splitting up into two separate rows in the SAME SECTION… THE BACH APP PUT US IN DIFFERENT SECTIONS THAT ARE WAY FAR AWAY FROM EACH OTHER. This is absolutely not what I paid for, and this planning experience as a maid of honor has been the worst as this is one of the main things my bride requested. DO NOT WASTE YOUR TIME USING THIS APP. It will save you all the frustration. Planning on your own will forever be the best and there is no need for a fake planning aid like this.

P.s. I have all the screen shots to prove this and would post if images were allowed to be posted.