BAYADA Secure Chat

Name: BAYADA Secure Chat
Rating: 3 (55 reviews)
Author: BAYADA Home Health Care, Inc.

Business

Free · Designed for iPad. Not verified for macOS.

55 Ratings
Age Rating

4+
Years
Category

Business
Developer

BAYADA Home Health Care, Inc.
Language

EN
English
Size

51.8
MB

BAYADA Secure Chat connects you from a client's home directly to the office. Connect to other BAYADA employees with private phone to phone chat. Need a more collaborative approach? Use Group Chat to chat with multiple BAYADA employees at once, including both caregivers and office staff! Browse the open shifts closest to your home and apply to cover them right from your phone! Clinical Manager, On Call Manager, or Client Services Manager on the go? Download the mobile app and have access to the Secure Chat office dashboard on your phone! Keep up to date with important notifications and updates from any office you work for via announcements. BAYADA Secure Chat’s secure camera allows you to safely send images from your phone directly to the office, even your timesheet! Your upcoming schedule is available at a glance, complete with client name, scheduled times, client address and directions. Get a more personal experience from My Profile. Check your PTO and last paid amount. Set your work preferences and get better open shift results.

Ratings & Reviews

3.0

out of 5

55 Ratings

No notifications
08/03/2021

Megaphobema Robustum
Overall, the app has a nice looking design and is easy to navigate through. However, the biggest issue is that it doesn't give any kind of notifications when you get new messages. So by the time you realize you had a message waiting, it already expired. This would be a seriously helpful app if something so simple would've actually worked like it does on every single other alternate messaging app. Another annoyance is that the app doesn't keep you signed in. So you constantly have to sign in, which sometimes doesn't actually work, every time you want to check on the messages. Which probably contributes to the overall lack of notifications issue

Developer Response
We are sorry you are experiencing issues with the app. We want to investigate why notifications are not working for you as they should. When you have a chance please reach out to us at SecureChatSupport@bayada.com and someone would be happy to take a look and see what the issue is. Thanks!
No notifications
08/03/2021

Megaphobema Robustum

Overall, the app has a nice looking design and is easy to navigate through. However, the biggest issue is that it doesn't give any kind of notifications when you get new messages. So by the time you realize you had a message waiting, it already expired. This would be a seriously helpful app if something so simple would've actually worked like it does on every single other alternate messaging app. Another annoyance is that the app doesn't keep you signed in. So you constantly have to sign in, which sometimes doesn't actually work, every time you want to check on the messages. Which probably contributes to the overall lack of notifications issue
Developer Response 08/04/2021
We are sorry you are experiencing issues with the app. We want to investigate why notifications are not working for you as they should. When you have a chance please reach out to us at SecureChatSupport@bayada.com and someone would be happy to take a look and see what the issue is. Thanks!
Just a suggestion
04/06/2022

anon9099
Not bad, but would be much easier to use if we could also select pics from photo library to send instead of only being able to take pics in the app and then send
Just a suggestion
04/06/2022

anon9099

Not bad, but would be much easier to use if we could also select pics from photo library to send instead of only being able to take pics in the app and then send
Great app with a fatal flaw
04/16/2025

PTDPT24
Theres one fatal flaw which could be by design, but you can’t upload photos from your camera roll. For example, if you’re with a patient and don’t have service, you can’t take a picture and upload it later from camera roll when you do get service.
Great app with a fatal flaw
04/16/2025

PTDPT24

Theres one fatal flaw which could be by design, but you can’t upload photos from your camera roll. For example, if you’re with a patient and don’t have service, you can’t take a picture and upload it later from camera roll when you do get service.
Chats stopped working
01/18/2023

Sam123$$$
Hoping I can get help. I was able to open and access the announcements from this app until recently. Whenever I open the announcements the app closes out. And yes I have tried it all from reinstalling the app multiple times shutting down my phone all the hacks I’ve tried. My own IT (the company’s IT) can’t even help me fix this issue. I just don’t want to miss critical announcements.

Developer Response
Hello! We are sorry you are experiencing issues with the app. We want to investigate why announcements is not working for you. When you have a chance please reach out to us at SecureChatSupport@bayada.com and someone would be happy to take a look and see what the issue is. Thanks!
Chats stopped working
01/18/2023

Sam123$$$

Hoping I can get help. I was able to open and access the announcements from this app until recently. Whenever I open the announcements the app closes out. And yes I have tried it all from reinstalling the app multiple times shutting down my phone all the hacks I’ve tried. My own IT (the company’s IT) can’t even help me fix this issue. I just don’t want to miss critical announcements.
Developer Response 01/26/2023
Hello! We are sorry you are experiencing issues with the app. We want to investigate why announcements is not working for you. When you have a chance please reach out to us at SecureChatSupport@bayada.com and someone would be happy to take a look and see what the issue is. Thanks!

Maintenance release.

Version 6.0.7 Apr 2

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Bayada Home Health Care Inc
Size: 51.8 MB
Category: Business
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat