BDO Online

Name: BDO Online
Rating: 2.2 (894 reviews)
Author: BDO Unibank, Inc.

BDO's new Online Banking app

Only for iPhone

Free

894 Ratings
Ages

4+
Years
Category

Finance
Developer

BDO Unibank, Inc.
Language

EN
English
Size

344
MB

iPhone

View and manage your BDO accounts with the BDO Online app and enjoy features that let you: - Secure your cards real-time using lock or unlock card, disable overseas debit card transactions, and set your debit card limits - Schedule your one-time or recurring transactions for Pay Bills, Send Money, or Buy Load - Send Money in more ways - even in foreign currencies - Book a Branch Appointment for a more convenient visit - Confirm transactions using biometrics or Passcode If you're having trouble logging in, just follow these steps and create a new password for the BDO Online app. Step 1 On the log in screen, tap Need help logging in? > I'd like to reset my password. Step 2 Set up your new password. Step 3 Log in with your BDO Online username and new password. Your new password will also reflect in the BDO Online website and the BDO Pay app.

Ratings & Reviews

2.2

out of 5

894 Ratings

Poorly designed and developed
11/20/2023

Ctoandasan
At the start, app had issues. Most recently, I tried money transfers to another BDO account using my iPhone 14 with a Singapore SIM card in it: 1) I got in-app message the transfer was unsiccessful 2) yet I received a text message that the transfer was being processed - which made the entirw thing confusing. 3)then I tried using the old app BDO Digital - and the transfer was successful. 4) next day, I troed using BDO Inline again to send money. Again unsuccessful. So inserted my Philippine SIM (which is the number eegistered with BDO) and this time, transfer was successful. Another issues: Design is not “instinctive “. For example, when sending money, ot should forst ask the BDO account it is being sent FROM, before asking the account it is being sent TO. As it is, we need to fill up the account sent TO and the amount first, then the screen shows “Done” plus the keyboard, and when you click Done, te keyboard disappears and shows the ACCOUNT TRANSFERRED TO with a message that it must be filled. IRRITATING!!!
Poorly designed and developed
11/20/2023

Ctoandasan

At the start, app had issues. Most recently, I tried money transfers to another BDO account using my iPhone 14 with a Singapore SIM card in it: 1) I got in-app message the transfer was unsiccessful 2) yet I received a text message that the transfer was being processed - which made the entirw thing confusing. 3)then I tried using the old app BDO Digital - and the transfer was successful. 4) next day, I troed using BDO Inline again to send money. Again unsuccessful. So inserted my Philippine SIM (which is the number eegistered with BDO) and this time, transfer was successful. Another issues: Design is not “instinctive “. For example, when sending money, ot should forst ask the BDO account it is being sent FROM, before asking the account it is being sent TO. As it is, we need to fill up the account sent TO and the amount first, then the screen shows “Done” plus the keyboard, and when you click Done, te keyboard disappears and shows the ACCOUNT TRANSFERRED TO with a message that it must be filled. IRRITATING!!!
l Always Asking for OTP, yet you can only resister 1 device
10/17/2023

jxylqq
There’s should be an option to get OTP via text or email. Or even an option to add a 2nd phone number just incase the primary phone is lost. But if they allow email then no need to require 2nd phone number. What if a person traveling across the globe and your mobile phone roaming service is not turn on. You pretty much stuck. What if you lost your phone? You can’t reset the password without OTP and only by text. Stuck again. Add a security question that way we can reset our password with out any assistance so long we have all the info. Better yet add smart phone authentication app Since the device is registered why ask OTP so often? I understand if it’s new device and not registered. Missing an option to turn on/off your debit card, set a maximum spending also geolocation where you approve transaction. Example I want my card to be used only in Manila and some one use it in Cebu or other places. Transaction are declined, even if it’s correct pin. Missing deposit check by phone. Some bank using this feature, so simple less line at your branch. Take a picture front and back of the check and done.Also, when sending money banner message said it was successful then once the banner goes off a message saying “unable to send money”
l Always Asking for OTP, yet you can only resister 1 device
10/17/2023

jxylqq

There’s should be an option to get OTP via text or email. Or even an option to add a 2nd phone number just incase the primary phone is lost. But if they allow email then no need to require 2nd phone number. What if a person traveling across the globe and your mobile phone roaming service is not turn on. You pretty much stuck. What if you lost your phone? You can’t reset the password without OTP and only by text. Stuck again. Add a security question that way we can reset our password with out any assistance so long we have all the info. Better yet add smart phone authentication app Since the device is registered why ask OTP so often? I understand if it’s new device and not registered. Missing an option to turn on/off your debit card, set a maximum spending also geolocation where you approve transaction. Example I want my card to be used only in Manila and some one use it in Cebu or other places. Transaction are declined, even if it’s correct pin. Missing deposit check by phone. Some bank using this feature, so simple less line at your branch. Take a picture front and back of the check and done.Also, when sending money banner message said it was successful then once the banner goes off a message saying “unable to send money”
Useless App😵‍💫😤
09/30/2024

Pacer_Guy
I don’t usually write negative reviews but this “new” app is forcing me to do this. I have been using BDO Digital Banking app for decades and was happy with it. Then this poorly developed version is introduced and now I am losing my trust with BDO’s internet banking capability. First problem, after registering I realized that you have to manually enroll all your accounts, the b_s that they advertised that individual accounts automatically visible is not true. Second problem, my EIP account is not directly accessible in this “new” app, even after I enrolled this. Clicking on the EIP account opens the web browser in my phone where I have to log-in again in order to see the details. Third problem, after a week of not using this ludicrous app, it does not recognize my login information anymore, even if the same login information works if I log-in via web browser.
Useless App😵‍💫😤
09/30/2024

Pacer_Guy

I don’t usually write negative reviews but this “new” app is forcing me to do this. I have been using BDO Digital Banking app for decades and was happy with it. Then this poorly developed version is introduced and now I am losing my trust with BDO’s internet banking capability. First problem, after registering I realized that you have to manually enroll all your accounts, the b_s that they advertised that individual accounts automatically visible is not true. Second problem, my EIP account is not directly accessible in this “new” app, even after I enrolled this. Clicking on the EIP account opens the web browser in my phone where I have to log-in again in order to see the details. Third problem, after a week of not using this ludicrous app, it does not recognize my login information anymore, even if the same login information works if I log-in via web browser.
This app is beyond idiotic
03/05/2024

Mrs D57
Won’t accept my login credentials. I’ve installed the app again after BDO announced that the previous app will no longer work. Well, this app does not work. BDO clearly has zero respect for their customers. “We find ways” is their motto. Yes they find ways to abuse their customers. In any other country, BDO would be bankrupt with this kind of shoddy service. Where is the logic of security where you log into an app with a mobile device, you have to reply to a message with something like “Send Money” all in caps because it’s too stupid to read, then sends you an OTP to the SAME DEVICE!!! Wow. It’s mind blowing. It’s time for the government to step in and allow companies to direct deposit payroll into any bank. Like it is in most countries where they care about customers. Without being forced to use BDO, if it was the last bank on the planet, I’d rather keep my money in my shoe.
This app is beyond idiotic
03/05/2024

Mrs D57

Won’t accept my login credentials. I’ve installed the app again after BDO announced that the previous app will no longer work. Well, this app does not work. BDO clearly has zero respect for their customers. “We find ways” is their motto. Yes they find ways to abuse their customers. In any other country, BDO would be bankrupt with this kind of shoddy service. Where is the logic of security where you log into an app with a mobile device, you have to reply to a message with something like “Send Money” all in caps because it’s too stupid to read, then sends you an OTP to the SAME DEVICE!!! Wow. It’s mind blowing. It’s time for the government to step in and allow companies to direct deposit payroll into any bank. Like it is in most countries where they care about customers. Without being forced to use BDO, if it was the last bank on the planet, I’d rather keep my money in my shoe.

BDO Online is now updated with new features to help you stay on top of your accounts and cards! - Confirm your web transactions via Push Authentication on the app. - Activate your Credit Card in a few taps. Download BDO Online now!

Version 26.19.0 3d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contacts
- User Content
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Banco De Oro Unibank, Inc.
Size: 344 MB
Category: Finance
Compatibility: Requires iOS 14.0 or later.

iPhone
Requires iOS 14.0 or later.

iPod touch
Requires iOS 14.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More