Bell Bank Mobile 4+

I have enjoyed the professional manner that the staff has shown to us. The people are very knowledgeable and able to explain their products so that we were able to choose the product that best suits our needs. We received a letter of thanks for opening the account with contact people and phone number. We have recommended Bell Bank to our friends and family. I would recommend Bell Bank because of their excellent customer service and the ability to serve all of your financial needs.

Thank you for the 5 star review and feedback for our team! We're happy to hear you enjoy your experience as a Bell Bank customer!

So I am user that has an older model phone such as iPhone 6 Plus that doesn’t have a IOS software over 13.0 and I am being punished for it how is that fair I can’t access my account via mobile now because you re route me to the update and I can’t use mobile deposit anymore either now. If I choose to go on another electronic device I can access my accounts but I can’t use mobile deposit for that for that option is not available because it’s not a phone. My point here is why should people who don’t have the latest technology or can’t afford it be punished and we can’t access my accounts like we used too. Now I can’t even use the app anymore so there goes a convenience for me and many many others. I get things evolve but you should be able to evolve apps but still be able to have access for other users who unfortunately don’t have that capability. Love Bell Bank but this didn’t make me happy and now I have adjust as does many others.

Hello and I am sorry for the delay in our reply to you. I’m sorry to hear you are experiencing issues with our app on your iPhone. It is important that app developers keep apps current as a security measure. In doing so, this results in older phones and operating systems no longer having compatibility with the app. We apologize for the inconvenience this issue causes for you. Thank you for banking at Bell Bank.

The app does its job and updates account balances. It’d be great to see it update automatically after a transaction - like the current balance immediately following a debit card transaction, but it often takes a day or three to show. I also really wish they had an option to label what the transaction is. Whether it be adding a tag or changing the name of the transaction. It’d make it so much easier for me to complete my budget at the end of the month when I don’t always remember what/why I spent certain places.
So - I love Bell bank and their app works but it’s nothing crazy special for a banking app.

Also - the past month or so I haven’t been able to access my accounts via the app because it closes and shows an error message. It tells me to try again later. It started working again for a week but is now back to the same error message. It stinks!

Updated: We have recently updated our mobile and online banking to show transactions in near real time as well as update your Available Balance. We hope this has improved your experience banking with Bell Bank. If you have any other suggestions, we would be happy to hear them at mobilebanking@bell.bank.