BetMGM - Online Sports Betting 17+

I first starting using this site because the commute to Nationals Park was shorter. Haven’t had any problems with it so far. BUT….. I don’t like how the “market team” the live chat individuals always refer to are (and I quote) “Not willing to add new markets for ANY sport”. I’m confused…isn’t the point of making people want to sign up with you to appeal to your customers? I pitched some ideas to them about add a new markets that could definitely help the site be more user-friendly as well as help users have more control over the props they pick. They don’t want to add player performances, they don’t want you to alternate lines for players, and they want to put every player in props that are staring in that respective sport. It’s embarrassing for you guys to not want to compete with your competitors like DraftKings, Fanduel, etc. They all allow freedom in terms of you setting the line you want for a player. Get it together, it’s not always about trying to make money off you customers, give them some content cause once these states have sports betting legalized y’all are going to regret not trying to up the competition. Thank you

Bonuses and promotions are good with clear rules and obvious expiration dates, and are easy to apply on a wager. Synchronization with the broader MGM rewards program is seamless and easy to track.
I have only one complaint but it’s a big one. The app allows you to wager if you live in [an ever increasing set of states] but it turns out that it allows wagering only when you are currently located in your home state. Traveling for work? No betting, even when you’re in one of the states that allows BetMGM. Vacationing? No betting if you’ve left your home state, even if you’re in a state where the app is approved for use. This is crazy. If someone from Tennessee is momentarily in Virginia or someone from Virginia is in West Virginia or someone from Pennsylvania is in New Jersey, the app should allow wagering. DraftKings and Fanduel sportsbook apps both work that way; you can wager as long as you live in an allowed state AND are currently located in another allowed state. Note that those other apps do keep separate histories of your wagers per individual state, in order to report things properly to each state’s regulators. Come on, MGM, you can figure out how to do the same thing and still comply with each state’s rules. If FanDuel can make it such a smooth experience when traveling, I know you can get it right also.

Stay away. This sportsbook will scam you. It is okay to deposit but when you are winning they will pretend to put your withdrawal under review up to 5 business days. Knowing you will change your mind and reverse your withdrawal and gamble and loss. Once it’s getting near the 5th business day and you still haven’t changed your mind and winning they will then block you from withdrawing your money and will start asking you for your ID and a picture of you holding he card that you use and other documents etc. My dad kept depositing with no problem he kept losing and when he won big he decided to withdraw 1/3 of his winnings. So they pretend to say okay it’s under review up to 5 business days. On the 3rd business day they blocked his account stating that i he was using my card even if we have proof that he was using his own card. So if that’s what they think it is why would they let him deposit in the first place. It’s okay with them if you keep losing but when it’s time to take out your money they will hold it and block your account. We can easily show them what they want with our ID and Card but were not doing it because they didn’t have a problem accepting our deposit why would we go through their demands. I have screenshooted all my winnings i will report this to Illinois Gambling Commision and will look for a Lawyer. Look at most of the bad reviews that’s what they do when you are winning they will lock your account.