BetMGM Poker | PA Casino 17+

Fun and easy

Best poker app I’ve found. Different types of no limit hold ‘em games. Different levels of play as far as the money you want to spend. Overall even playing field. I haven’t played a game where I was out matched and taken for a ride. DL this app if you want to have fun wasting a lil time and winning some money.

This is not poker!

The math and percentages are so far off it makes hand values different from actual poker. i encourage everyone to go through the garbage hand history this site provides and check this for yourself. See how many times 80%+ favorites lose post flop. If you don’t know the math you will have to use a poker calculator, because the video hand history does not provide the percentages. Also the hand history only goes back 100 hands, so you have to do this many times to get anything resembling a real percentage, but the more you do it the more you will see how off the math is. I get that the site makes money off of rebuys and bigger rakes, but i don’t understand how this can be beneficial. The argument that you see more hands and therefor you see more bad beats can easily be disproved when you go through your history and see how hands actually play out. Obviously hands that don’t get called to the river can’t be included and you can only use this calculation on hands that complete, but if you start keeping track of stats like how often 80%+ hands lose post flop, you will most likely see that it is not even close to the actual math. Also how is the rating a 4.2. Read the reviews, they are 90% negative, and the other most likely come from Betmgm.

Worst app and customer service

I was playing in a tournament and the app locked me out of a half hour of play. Great hands were folded and my opponents gained an advantage over me. The tournament was not fair for me. MGM refuses to refund me the $67 I put into the tournament. They said that because I was reconnected there wasn’t a problem. If you’re the kind of poker player that feels being locked out of play and having your hands folded for a half hour is no problem, then this is the place for you. I have been emailing them for over a week now. That is the only way you can get customer service besides a web chat. No other way. The web chat is incredibly slow. I have a feeling that this is a common occurrence with their app and they cannot give me a refund because in doing so they would be admitting there is a problem with their app and they don’t know how to fix it.

Developer Response ,

Hi, Chris. We do apologize for any inconvenience or frustration regarding your experience. We would be happy to investigate this further. Please contact our Customer Care team for further assistance. You can contact this team by going to the following link and selecting the 'Contact Us' button: https://bit.ly/3OYgkRt