BetterHelp is the convenient way to get professional help from licensed therapists and counselors online. With over 10,000 trained, experienced and accredited counselors covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

• Over 10,000 counselors & therapists with different areas of expertise
• All counselors are licensed, trained, accredited and highly experienced
• Match with an available counselor who is the best fit for your needs
• Unlimited private one on one communication with your therapist
• Schedule live sessions with your counselor or use the secure messenger
• Gain access to constructive, educational group webinars


Facing obstacles alone can be daunting – receiving support and guidance from a professional counselor has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available counselor who fits your objectives, preferences and the type of issues you’re dealing with. Different counselors have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.


There are over 10,000 counselors in BetterHelp, each with at least 3 years and 2,000 hours of hands-on experience. They are licensed, trained, experienced and accredited psychologists (PhD/PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional counselors (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective field. They have been qualified and certified by their state professional board are completing the necessary education, exams, training and practice.


You and your counselor will get your own secure “room”. This will be your private place to communicate day or night. You can access this room from any internet connected device, wherever you are.

You can write about yourself, the things going on in your life, ask questions and discuss the challenges you’re facing. Your counselor will login to the same room and respond with feedback, insights and guidance. This ongoing one-on-one dialogue is the foundation of your work with your counselor.

Together you’ll work towards making a positive change in your life, accomplishing your goals and overcoming your problems.


You aren’t limited to a certain number of messages (“sessions”). The frequency of your sessions depends on your availability and the interaction between you and your counselor. You may prefer to have 3-4 short interactions per week, or 1 very long and thorough session. You can use the service as much or as little as you like, depending on your needs. Your therapist will work to accommodate your changing needs in a timely manner.



What’s New

Version 9.9

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- This version updates more libraries for iOS 14.

Ratings and Reviews

4.7 out of 5
29.5K Ratings

29.5K Ratings

Political Peach ,

Dynamic Platform with Caring Counselor

I have been using Better Help for a month and I am loving it, and finding it highly helpful. Make no mistake, it is not without the hard work involved in healing, I’ve seen other comments say that it’s like ‘counseling lite,’ which I highly disagree with. This has been some of the most healthfully challenging counseling work I’ve done, and I see myself making progress while feeling fully supported. The platform does make it much easier to connect and communicate effectively. My counselor is easily the best matched counselor I’ve ever had, I feel that I’m learning so much from them and with them. The fact you can communicate in different ways, both scheduled and not, with your counselor has been so beneficial. I feel it helps to paint a best picture of where I’m coming from - I’ll send my counselor a journal I wrote or a meme that resonates deeply and that helps me to process things but also gives us an understanding of what to lean into in our scheduled sessions. The fact you can match a counselor with your identity and wants and needs is amazing - as a member of the LGBTQ+ community, and also being gender fluid, I’ve never felt my counselors understood me or cared about that aspect, but as soon as I met my Better Help counselor (also in the community) on our video chat, I felt understood and safe, like I could immediately open up. My only critique is that Better Help could be more cost effective - it’s rather expensive as a student.

Malo ,

Pleasantly Surprised

I was pretty apprehensive when I finally decided to try online therapy. I’ve done in-person therapy for 15 years and wasn’t sure I’d be able to connect with my therapist without being able to meet the person face to face. But I can’t afford to see my usual therapist because of my insurance coverage (or lack there of) for mental health services. So I did some research on which app was best and decided on BetterHelp.

They have been very supportive, financially and emotionally, from the very beginning. My counselor made it very easy to talk to her. She’s very attentive, professional and makes me feel safe and heard. I never feel like a burden, even though I have constant access to her. So far I have only done text and phone calls. I may try video sessions in the future. It’s just so nice and comforting to have an outlet for all these thoughts and feelings I haven’t had a place to put for so long.

BetterHelp is an amazing app that I am so grateful to have found. Even if I get better insurance in the future, I will likely stick with this form of therapy. It’s convenient - I can schedule my own appointments from the app and don’t have to worry about getting there on time or traveling far. I can do it all from the comfort of my home, or wherever I want. The price is affordable and my biggest worry about not being able to connect was a totally wrong. I feel very connected. They named this company right. I am getting Better Help!

Asecretive ,

I’m ready for therapy

This is my first experience going to therapy/seeing a counselor. I’ve never looked down on the idea and was so happy for people that made the decision to do it. I put it off for a long time, because I “wasn’t ready to talk about my real feelings,” and “my problems are not that bad compared to others.” However, Since I wasn’t enjoying my life, I should have just forced myself to sign up right then. I am now to a place where I know I have the ability to make my life better and having a therapist easily available really helps me follow through with my small promises towards creating happiness.

I love the convenience of this app. Making appointments is so easy. I love the journal section of this app - you have a thought, just type it in. No need to over think it. It also allows you to share sections with your therapist if it’s easier for you to write your thoughts and feelings out instead of verbally explain them. If you don’t connect with your therapist you can quickly and easily get matched with a new one. I have been recommending it to everyone that seems intrigued by the idea of therapy.

If you’re reading this, it’s because you want to start feeling better about your life and you’re putting it off by getting lost in reviews. Take the first step and just sign up. If it really doesn’t work for you then you just cancel payment and delete it. At least you took the first step. ❤️

App Privacy

The developer, BetterHelp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


Compile, Inc.
35 MB

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Infrequent/Mild Medical/Treatment Information


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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