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Description

BetterHelp is the convenient way to get professional help from licensed therapists and counselors. With over 15,000 trained, experienced, and accredited counselors covering a wide range of areas – from depression and anxiety to family and couples therapy – it’s never been easier to receive personal, professional help when you need it.

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BETTERHELP – FEATURES
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• Over 15,000 counselors & therapists with different areas of expertise
• All counselors are licensed, trained, accredited, and highly experienced
• Match with an available counselor who is the best fit for your needs
• Unlimited private one on one communication with your therapist
• Schedule live sessions with your counselor or use the secure messenger
• Gain access to constructive, educational group webinars

PROFESSIONAL HELP, PERSONALIZED FOR YOU
Facing obstacles alone can be daunting – receiving support and guidance from a professional counselor has been shown to make huge, positive changes to help you overcome personal challenges. When you sign up we’ll match you to an available counselor who fits your objectives, preferences and the type of issues you’re dealing with. Different counselors have different approaches and areas of expertise so we’ll work with you to find the right person who can achieve the best results for you.

LICENSED AND TRAINED COUNSELORS & THERAPISTS
There are over 15,000 counselors in BetterHelp, each with at least 3 years and 1,000 hours of hands-on experience. They are licensed, trained, experienced, and accredited psychologists (Ph.D./PsyD), marriage and family therapists (MFT), clinical social workers (LCSW), licensed professional counselors (LPC), or similar credentials.

All of our therapists have a Master’s Degree or a Doctorate Degree in their respective fields. They have been qualified and certified by their state professional board and have completed the necessary education, exams, training, and practice.

HOW DOES IT WORK?
After filling out our questionnaire, you will be matched with a licensed counselor based on your needs and preferences. You and your counselor will get your own secure and private “counseling room” where you can message your counselor at any time, from any internet-connected device, wherever you are. You can also schedule a session to speak live with your counselor over video or phone.

You can write or talk about yourself, the things going on in your life, ask questions, and discuss the challenges you’re facing and your counselor will provide feedback, insights, and guidance. This ongoing one-on-one dialogue is the foundation of your work with your counselor.

Together you’ll work towards making a positive change in your life, accomplishing your goals, and overcoming your problems.

HOW MUCH DOES IT COST?
The cost of counseling through BetterHelp ranges from $60 to $90 per week (billed every 4 weeks) but may be higher based on your location, preferences, and therapist availability. Unlike traditional in-office therapy which can cost over $150 for a single session, your BetterHelp membership includes unlimited text, video, audio messaging as well as weekly live sessions. The subscription is billed and renewed every 4 weeks and includes both the use of the secured site and the counseling service itself. You can cancel your membership at any time for any reason.


YOU DESERVE TO BE HAPPY.

WE ARE HERE TO HELP MAKE IT HAPPEN – DOWNLOAD BETTERHELP TODAY!

What’s New

Version 11.1

Thank you for using BetterHelp! We are constantly improving our app and delivering enhancements to the App Store. Every update is a boost to the app's stability, speed, and security.
- Video session improvements.

Ratings and Reviews

4.8 out of 5
47.4K Ratings

47.4K Ratings

essdogg ,

Only wish I’d joined sooner

I’d been putting off finding a therapist because I was sifting through local recommendations and not finding a good match. Then I joined BetterHelp, answered a few questions, and was paired with a fantastic therapist within minutes. That’s the most important part and BetterHelp nailed it. The platform itself is well-designed and strong at facilitating communication with your therapist. We’ve shared links, worksheets, documents and more. It’s also super-convenient having the secure chat and video sessions happen right on the page (for desktop/laptop) or right in the app (for phone). It can run a bit much if you’re used to twice-a-month sessions but I’ve found (that and my therapist has encouraged) once-a-week sessions are both better for my mental health and make me feel like I’m getting the most bang for my buck. You can even do more than that, plus chat anytime, if you feel you need it.

For those who may be new to cognitive behavioral therapy, know that it can be daunting and you may not connect with your first therapist. BetterHelp makes it easy to get a new one if that’s the case—and you should never feel guilty about moving on. A good therapist will understand and want you with someone who is a better fit, too. With that said, the more you can come into this experience with an open mind and a healing spirit, the more you’ll get out of it. Just focus on your mental health and BetterHelp will be there to help with the rest.

Political Peach ,

Dynamic Platform with Caring Counselor

I have been using Better Help for a month and I am loving it, and finding it highly helpful. Make no mistake, it is not without the hard work involved in healing, I’ve seen other comments say that it’s like ‘counseling lite,’ which I highly disagree with. This has been some of the most healthfully challenging counseling work I’ve done, and I see myself making progress while feeling fully supported. The platform does make it much easier to connect and communicate effectively. My counselor is easily the best matched counselor I’ve ever had, I feel that I’m learning so much from them and with them. The fact you can communicate in different ways, both scheduled and not, with your counselor has been so beneficial. I feel it helps to paint a best picture of where I’m coming from - I’ll send my counselor a journal I wrote or a meme that resonates deeply and that helps me to process things but also gives us an understanding of what to lean into in our scheduled sessions. The fact you can match a counselor with your identity and wants and needs is amazing - as a member of the LGBTQ+ community, and also being gender fluid, I’ve never felt my counselors understood me or cared about that aspect, but as soon as I met my Better Help counselor (also in the community) on our video chat, I felt understood and safe, like I could immediately open up. My only critique is that Better Help could be more cost effective - it’s rather expensive as a student.

Tiffany J. Kim ,

You Need to Keep Searching To Find Your Clinician

I appreciate this company and their support has been great. After trying Talkspace, I came to them and wanted to try them out, but didn't qualify for more than 5% financial aid, and they gave me 40% after learning that I had shelled' out for their competitor. It took me several tries, because some clinicians didn't respond or wrote very short replies, or (in one case), asked what I wanted out of therapy when I'd written a pretty detailed response to the initial questionnaire. After working with my clinician for several months, I canceled my account. I had to start the process over again, but when I reached out to support, they told me I could get back to working with the clinician I liked, and my session history was restored, just as if I'd never left. This clinician is great, too. His name is Lance Tingle, and he provides Thankful Thursdays and Mindfulness Monday exercises, along with the therapy. He is quick to respond, and he provides exercises, app recommendations, and articles to read. If you keep at it and find a clinician whom you trust and are able to work with, this can be a really great app. You have the means to write about your experiences on-the-go, so you can process things as they come up. Cancellation is a bit of a convoluted process since you have to click Cancel several times, and make sure you get the cancellation E-mail. Other than this, I highly recommend the company and its services.

App Privacy

The developer, BetterHelp, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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