BigCommerce 4+

Decent app if it doesn’t hard crash

App hard crashed, haven’t been able to use it for my store for two or three weeks, tried updating it, won’t work, I open it login in and it crashes immediately. I can’t find how to remove it from my phone and re-download it. Quite frustrating.
Update: latest IOS update somehow fixed the hard crash. Outside of this single issue, B.C’s app has been excellent

Developer Response ,

We apologize for the hard crash you're experiencing, which is understandably frustrating. We update the app regularly and do extensive testing to verify changes before releasing a new update, so a crash like this is unexpected. Please contact Customer Support to get assistance with the issue you're experiencing, and CS will work with the Mobile Apps Team to help resolve it for you.

Mobile ap

Not sure what all the complaints are about. I just downloaded the ap and logged into my store. Many functions I would do from the desktop are here. Review orders in detail, update order status, total open orders, etc. i have not (and probably would never) tried to upload a new product, but I don't need that on a mobile ap. I just wanted to see open orders, and have the ability to update the status. The daily/weekly/monthly sales reporting is seemingly more accurate than the desktop. Example- this weeks sales are actual calendar week, not just the last 7 days. 👍🏼

Absolutely worthless

🗑 Not only is the app absolutely useless big commerce in general is one of the worst interfaces I have ever used to date.
We came over from Shopify and we have regretted doing it every minute of every day that we have been on Big Commerce.
Even the simplest of tasks cannot be achieved on not only the desktop version with Big Commerce and surely not on the app as well.
Simple elementary basic features like rearranging categories have to be achieved by downloading a secondary app from another company which also does not work.
🗑 It absolutely amazes me that Shopify has been around as long as it has and perfected the art of e-commerce and all big commerce has to do is copy or duplicate everything they have done and yet do not.
They have literally pave the way for them and given them a blueprint of how to do
e-commerce right and yet they still refuse to upgrade their system.
Absolute garbage and regret every second that we are not back on Shopify.

Developer Response ,

Hi, we apologize that the app doesn't support some of the workflows you need. If you can, please contact customer support and mention this review, so that the Mobile team can better understand your requirements and work with you to address them.