ShipStation Mobile

Name: ShipStation Mobile
Rating: 4.6 (6117 reviews)
Author: Auctane

Productivity

Free · Designed for iPad. Not verified for macOS.

6.1K Ratings
Age Rating

4+
Years
Category

Productivity
Developer

Auctane
Language

EN
+ 1 More
Size

132.2
MB

ShipStation Mobile gives you the power of ShipStation wherever you go. MANAGE ORDERS • Import all your orders • Scan barcodes to find orders fast • Edit & verify addresses • Hold or cancel orders • Apply bulk actions and presets CREATE LABELS • Create & print shipping labels • View & print pick lists & packing slips • Manage & process fulfillment orders TRACK SHIPMENTS • Track shipments • Re-send tracking emails • Create & send return labels • Generate SCAN forms for EOD pickup VIEW INVENTORY • Keep track of on hand quantities • Filter by low stock • View empty locations • Filter by warehouse STAY CONNECTED • View insights & analytics • Calculate shipping rates • Get alerts (+ on Apple Watch) Wherever you sell, however you ship, ShipStation makes order fulfillment exceptionally efficient.

Ratings & Reviews

4.6

out of 5

6.1K Ratings

Pretty useless
02/29/2020

LizDuckduck
I love ShipStation on my MacBook and have been using it for 11 years. But this app is pretty much useless.The most common reason I’d want to look up an order on my phone would be to check tracking when a customer emails and asks where their package is. If you’re lucky enough to pull up an order by searching with order number (50% of the time I get an error message), you cannot just click on tracking number to track. And you can’t cut and paste it in your browser even. You have to write down the tracking then type it in in your browser. Also, when searching for an order by order number, usually the results are a bunch of orders! So you have to scroll through them to find the correct one. Maybe I am the crazy one for continuing to use this app! I keep hoping it will work properly, but it rarely does. So frustrating.

Developer Response
Thanks for the review! To copy a tracking number, go to the "Shipments" tab and tap on the clipboard icon, or you can tap on the tracking number and also go directly to the carrier's tracking page. We are always looking for ways to improve the app, if you reach out to us directly via the "Feedback" tab, we can look for ways to make ShipStation Mobile work best for your needs.
Pretty useless
02/29/2020

LizDuckduck

I love ShipStation on my MacBook and have been using it for 11 years. But this app is pretty much useless.The most common reason I’d want to look up an order on my phone would be to check tracking when a customer emails and asks where their package is. If you’re lucky enough to pull up an order by searching with order number (50% of the time I get an error message), you cannot just click on tracking number to track. And you can’t cut and paste it in your browser even. You have to write down the tracking then type it in in your browser. Also, when searching for an order by order number, usually the results are a bunch of orders! So you have to scroll through them to find the correct one. Maybe I am the crazy one for continuing to use this app! I keep hoping it will work properly, but it rarely does. So frustrating.
Developer Response 05/07/2020
Thanks for the review! To copy a tracking number, go to the "Shipments" tab and tap on the clipboard icon, or you can tap on the tracking number and also go directly to the carrier's tracking page. We are always looking for ways to improve the app, if you reach out to us directly via the "Feedback" tab, we can look for ways to make ShipStation Mobile work best for your needs.
additional charges for almost every package
04/14/2022

crimsor
paypal decided to pair up with shipstation so i was forced to use this, and i hate it lolyou guys decided to charge me an additional $10 for two packages that were successfully delivered? one was a whole MONTH ago with no issues during shipment, and i wake up this morning seeing a label adjustment... ridiculous. same with another one that was only ONE OUNCE OFF at the post office and the post office didn't care. $10 was gone absolutely wild that they think they can take $10 for whatever reason whenever they want for any package... never had this issue before with any packages using paypal's old shipping method and i've been doing this for four years. really sad that it's like this now

Developer Response
Hi, thanks for your feedback! We're sorry to hear you are having issues. Please submit feedback via the "Feedback" tab in the app so we can link your comment with your account. Our support team can look into these issues for you, alternatively you can also email us at support@shipstation.com, thanks and have a great day
additional charges for almost every package
04/14/2022

crimsor

paypal decided to pair up with shipstation so i was forced to use this, and i hate it lolyou guys decided to charge me an additional $10 for two packages that were successfully delivered? one was a whole MONTH ago with no issues during shipment, and i wake up this morning seeing a label adjustment... ridiculous. same with another one that was only ONE OUNCE OFF at the post office and the post office didn't care. $10 was gone absolutely wild that they think they can take $10 for whatever reason whenever they want for any package... never had this issue before with any packages using paypal's old shipping method and i've been doing this for four years. really sad that it's like this now
Developer Response 05/02/2022
Hi, thanks for your feedback! We're sorry to hear you are having issues. Please submit feedback via the "Feedback" tab in the app so we can link your comment with your account. Our support team can look into these issues for you, alternatively you can also email us at support@shipstation.com, thanks and have a great day
They keep canceling my account without reason
08/06/2024

rbhhhhhhhh
App works mediocre at best, but it works well enough most of the time. My issue is that my account, on auto pay for years, keeps getting canceled without reason, and I can’t even look at my payment/subscription info because I get stuck with the wheel of death. They will not provide a reason for why. Customer service isn’t helpful in a timely fashion. When you want to ship stuff on time, and have to run a business, it’s pretty frustrating to be told that your situation will be escalated, without any more information, and you have to wait by the computer to be available for their chatters. My account was reinstated, but I don’t know why it was canceled still, still probably happen again.
They keep canceling my account without reason
08/06/2024

rbhhhhhhhh

App works mediocre at best, but it works well enough most of the time. My issue is that my account, on auto pay for years, keeps getting canceled without reason, and I can’t even look at my payment/subscription info because I get stuck with the wheel of death. They will not provide a reason for why. Customer service isn’t helpful in a timely fashion. When you want to ship stuff on time, and have to run a business, it’s pretty frustrating to be told that your situation will be escalated, without any more information, and you have to wait by the computer to be available for their chatters. My account was reinstated, but I don’t know why it was canceled still, still probably happen again.
If everything worked..
11/30/2018

VBFA
This app would be my most used app if it worked smoothly. Anytime I create a label and have to add the dimensions in the package field I have to exit out after each number I enter as the pop up box does not let you scroll up or down or move to the next field. A couple of updates ago, the app finally let you add additional funds but now that function is no longer working. Even after all updated this app causes more of a headache than making it a smooth transition while on the go. Even printing is a hassle as I have to email myself a pdf to print. Please fix these issues and then it would be one amazing app!

Developer Response
Hi, thanks for leaving us a review! We'll look into the keyboard getting in the way. For the other issues, can you please reach out to us using the Feedback tab in the left-hand menu? We can take a deeper look once we have a little more information from you.
If everything worked..
11/30/2018

VBFA

This app would be my most used app if it worked smoothly. Anytime I create a label and have to add the dimensions in the package field I have to exit out after each number I enter as the pop up box does not let you scroll up or down or move to the next field. A couple of updates ago, the app finally let you add additional funds but now that function is no longer working. Even after all updated this app causes more of a headache than making it a smooth transition while on the go. Even printing is a hassle as I have to email myself a pdf to print. Please fix these issues and then it would be one amazing app!
Developer Response 12/17/2018
Hi, thanks for leaving us a review! We'll look into the keyboard getting in the way. For the other issues, can you please reach out to us using the Feedback tab in the left-hand menu? We can take a deeper look once we have a little more information from you.

Pick Flow - Bug Fixes and Tote Scanning Enhancements

Version 2.11.03 Apr 16

Data Linked to You

The following data may be collected and linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Auctane LLC
Size: 132.2 MB
Category: Productivity
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and French
Age Rating: 4+

4+

Learn More

Privacy Policy

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ShipStation Mobile

Ratings & Reviews

Pretty useless

additional charges for almost every package

They keep canceling my account without reason

If everything worked..

What’s New

App Privacy

Data Linked to You

Accessibility

Information

More by Auctane

Stamps.com Mobile App

ShipsiFleet

You Might Also Like

Gorgias Helpdesk

Vendoo: A Seller’s Best Friend

Zeely: AI Marketing Platform

TripleWhale

Squarespace: Run your business

Google Admin

Store Connect for Shopify

DYMO Connect

iPostal1

SellOut: AI powered listing