Bug fixes and improvements in this version include:
* Reply area update: email typeahead suggestions
* Fixed stability issues
Ratings and Reviews
Landscape mode needed
The app works great on a phone. But is very difficult to use on the iPad, due to it not having landscape mode available. Most of our company support uses their iPad with a keyboard. Meaning that all of our support team uses the web version of gorgias instead of the app. It is truly amazing how the lack of one simple feature makes an app nearly useless. A shame that Gorgias has spent so much time and money developing an app like this, only to leave out the one feature that would make it useful.
Good, but could be better with a simple fix.
The app is functional but could be made better if it fit the screen size of an iPad when turned on its side.
Functionality way too limited
This app is essentially useless. No search function, no ability to leave internal notes, no ability to forward tickets via email. So much for being able to work on the go.
With Family Sharing set up, up to six family members can use this app.