iPhone Screenshots


Manage your health care from anywhere with the Blue Shield of California app. View your ID card,
search for doctors, track your claim information, understand your benefits and more. The Blue Shield of
California app provides BSC members enhanced 24/7 service and ease-of-access to the information
that matters most.

As a member of Blue Shield of California, with our app you can:

• View your personalized dashboard
• Search for doctors and facilities, by doctor specialty, by location, and/or by name
• Display and share your Blue Shield of California ID card
• Track the current status of your plan usage, including deductibles and copayments
• Review your claims, and track the progress of new claims from outset to finalization
• Submit out-of-network claims
• Pay your monthly premiums
• Review your health care team, including your doctors’ credentials, locations and contact information
• See your health insurance plan information, including important documents like your plan summary and Evidence of Coverage (EOC)
• Review family members on your plan and see their personal information
• View your benefits, including information on custom benefits, general exclusions and benefit maximums
• Learn about our benefit discount programs, like dental, vision and pharmacy
• Find urgent care
• Quickly access your member information without having to type in your username password. Touch ID is now available for members using compatible devices.

This app is intended for use by Blue Shield of California members who are residents of California.

©Blue Shield of California is an independent member of the Blue Shield Association.

What’s New

Version 5.11.0

We are happy to bring quick and easy access to 24/7 virtual care for members whose plan includes the Teladoc benefit.

In addition, members with Medicare Part C can now view their claims directly in the app.

We recommend that you update to this latest version. Thanks for using the Blue Shield of California app!

Ratings and Reviews

4.8 out of 5
4.9K Ratings

4.9K Ratings

Crazy A 442 ,

Great app!!

This app is really well done. It has Touch ID for quick log-in, and when you log in there are two direct links to a 24/7 nurse or a directory to the closest in-network urgent care facility. It gives you clear details on all your medical billing statements including PDFs you can email for your HSAs. There are also links for smoking cessation programs and other programs to help if you’re looking for a change in your life. It’s a very user friendly app and I appreciate Blue Shield making an effort with their customers by showing they care about their health.

Otusworks ,

Does the job, and developers fixed crash issue within a week

Works well to get to most info. One quibble for the one missing star - login & touch ID are still a little flaky, and sometimes have to login and enable Touch ID all over again. It seems to be somewhat related to the app's state when last exited. Killing off the app between launches seems to prevent it. Also it pops up a "Your session has expired" error with a confirm dialog, instead of just prompting for fresh fingerprint as other apps do.

Not sure what happened, but after latest update (4.1) or crashes after login on loading screen. IPhone 6s using touch id login.

Developer Response ,

We appreciate the feedback and are sorry for the inconvenience. We’ve released a new update in the iOS store that has fixed the issue and recommend you update the app now.

DeeGee216 ,

Very Good app, lots of info at a glance

Overall the app is quite good at getting your benefits and cost share info quickly as well as search for doctors or facilities.

What is missing for me is the ability to add your member card to the Apple Wallet and the ability to add all my physicians to “my care team” . Currently there is no add button to create my whole team. Only my primary care physicians name appears there and certainly one doctor does not make up a team of caretakers. It would be great to be able to have all the doctors I see (specialists included) in one place.


Blue Shield California
70.1 MB
Health & Fitness

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating
Rated 4+
© 2019 Blue Shield of California


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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