Blueair 4+

This app has a lot more features than I expected. I didn’t expect it to be able to track outside air quality in addition to the inside air. The graph is very nice, and I can see the peak moments when I’m cooking or cleaning. However, my purifier is often reported as being off-line. And sure enough, the device is blinking. No other devices on my home network do this.I have performed all the troubleshooting tips more than once. I’m weary of having to unplug this thing almost every day to get it back in the app (which doesn’t always work right away). Any firmware updates coming? The purifier does an excellent job otherwise, as expected for such a high price. I look forward to the app improving along the way.

Hi there, thank you for this feedback. We are continuously working to improve the user experience with our app and trust that this issue will be resolved with our next update.

According to many reliable sources like WebMD and etc, the data this app displays for the outdoor data is way off! For ex: It says the PM outside is 15 while everything else shows it closer to 60. Also, I question the indoor data as well. It has been fluctuating between 50-65 for the indoor PM. I have the following installed in my HVAC system; Aprilaire Merv 16 filtration, UV bulb installed in the coils, and a Air Oasis UV Air Ionic Purifier. Hard to believe it’s that high when the air smells so clean inside. Thoughts anyone? I feel like this unit was a waste of money or is no longer supported? Oddly enough, the screenshot’s used in the description of this app shows almost the exact same outdoor data for my location. In fact, it’s actually showing 17 PM outside right now which isn’t right. I tested my theory by opening the door for cross ventilation. If the outdoor pollution was indeed lower, then my indoor pollution should improve. However, it quickly spiked another 10 PMs within 5 minutes leaving the outdoor pollution was indeed wrong and worse than the inside. I don’t trust their products.

Hi there, thank you for submitting this feedback. Could you please send details (ideally including screenshots) of what you are experiencing to our customer support at info@blueair.com so that we may see what you are referring to and better assist? Thank you again!

The Blueair Classic 680i is a fantastic air cleaner. (albeit a very large unit) However, the app is lacking in numerous ways compared to competitors…

1) No Apple HomeKit integration

2) If you are an Apple user, you cannot add the device to your home automation scenes. (ie, automatically turn on when I arrive home and turn off when I leave home, etc)

3) No Home Screen widget to see current air quality stats

4) No integration with Siri Shortcuts app or commands. (they have this enabled for Alexa and Google, so they clearly are just ignoring Apple users)

5) The setup process to connect the device to your home WiFi is not intuitive and more cumbersome than other apps. It also does not support 5ghz WiFi.

6) The app requires your exact location, not a close location. That’s a huge privacy concern! Why do you need to know my exact location? Anywhere within a 1/2 mile is close enough for the outdoor air quality levels in the app. You don’t need my pinpoint location.

7) No notification options. Other apps send you a notification if AQI, PM2.5, VOC, etc goes over specified levels. Blueair sends me nothing.

8) No firmware update button in the app, so you cannot force it to check for updates. You have to wait until it decides to check on its own.

9) No way to save or export the weekly/monthly data.

Dear Blueair User, we are very sorry that you did not enjoy our app. We are always working on improving user experience and we truly appreciate your detailed feedback. Your list of suggestions will be forwarded to our Web design team for future improvements. As we continue to work on upgrading our app, we hope you will continue to support and explore Blueair products with confidence and satisfaction.