Bluebird App 4+

This app is really good I love it until they decided to I had to have iOS system in my on my iPhone had to be 13.0 or greater and mine is in and I can't get an update higher than 12.5 It's very irritating that I have to keep going to the website instead of the app but other than that this app is really nice if it would actually work with my website with my iOS system that's in place. I also love this app because I can transfer money to this card uses for a certain reason for my bank or payroll card. The only thing is is I have the card has to be in the person’s name so if it’s in Jane Doe’s name you can’t use John Doe account. It has to be under Jane’s account. The Kaitlin names have to match, which is good. It doesn’t cost anything to do like the feature. My mom has a cart. She uses it here and there, but you can also do cash check mobile and she just gets these little dumb checks cause she’s on disability that are, like $5.10 dollars or $15 or sometimes a little little fiber checks that are from the insurance company because she overpaid or something either charge you 1% or you can get it in 10 days and they don’t charge you. It’s really nice.

I’ve used this app for years and years - like long enough that I’ve had replacement cards show up in the mail because my previous was expiring soon. If the biometric login breaks because you get a new phone or whatever the cause - turn it off, log out, log back in and switch it back on.. fixes it; I had that issue when I went from fingerprint to Face ID. Never tried check cashing so I cannot speak on that. This service/app has been very good to me over the years, I recall one day that the app was down but they got it back up by the next day. I haven’t installed this newest version because.. well I just haven’t yet.. but whatever - I just updated it a week ago anyway. I will come back and edit this with all the normal rage you’d expect if it breaks when I do update. Never had an issue. Period. It tends to just work fine for me. Sorry you guys get so many bad reviews when I’ve used this app for a long while without any issues and have loved it - I don’t understand really.

The old at least used to work so that you could move money between a set-aside account and your regular account. The updated app makes that impossible and you have to go to the website to do it. You also can’t check your balance without logging in which was a feature of the previous version of this app.
Beyond all of the updates to the app that are terrible the company is actually also terrible. My debit card number was stolen and the company has been unhelpful, and every time I speak to them, when you can actually hear the person on the other end of the call, they make you feel like a criminal and there are a million hoops to jumpy through in order to have any hope of getting your stolen menu refunded to you. I had to print a form within 10 days and submit it with all the some information I’d given at least 7 times in 3 prior calls and you can’t tell if the information was received or if they are content with your responses or need more information. I guess I’ll know in 45 day when, if they decide I couldn’t have been spending money (13 hours away in another state while I was at work) and I see a refund.
I do not normally write reviews but this app is terrible and this company is absolutely horrible. I’ve been with them for at least 8yrs but I’m currently trying to fins another better place to deal with.